How can safety culture contribute to a reduction in turnover?

Successfully establishing a safety culture — one that features open communication based on trust, a nonpunitive approach to event reporting and analysis, and a commitment to being a learning organization — can support a decrease in caseworker turnover. According to Bonnie Hommrich, commissioner of Tennessee’s Department of Children’s Services, child welfare staff that are well-trained, feel supported, and feel they have a voice in their organization are better able to concentrate on the most important part of their job: being responsive to children and families.

BONNIE HOMMRICH Turnover
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