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Social Worker - Bay Area Field Office

Oakland, CA

Casey Family Programs, an Equal Opportunity Employer, is a national operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. We believe in the intrinsic dignity and value of every person. We strive for fairness and justice in the way people are treated and the opportunities they have to succeed by addressing racism, unequal treatment and other barriers to inclusion.

Job Summary:
The Social Worker is primarily responsible for the coordination and delivery of services to youth, young adults and families who are in the child welfare system, have been involved with the child welfare system or are at risk of entering the child welfare system. The service interventions designed by the Social Worker result in safety and improved outcomes in permanency and well being which impact reduction of entry into foster care, reduction of length of stay in foster care and increased exits foster care. In collaboration with field office staff, this position assists in assuring that the CFS workforce is focused on achieving organizational goals through their direct practice and consultation roles. The Social Worker provides clinical case management and works closely with public child welfare system staff, supervisors and court personnel to identify and mitigate barriers to timely permanency. The Social Worker is on call 24 hours per day, subject to each field office’s mode of ensuring coverage.

Essential Responsibilities:

  • Provides case management services for youth, young adults and families on assigned caseload, in accordance Casey practice standards, local regulatory requirements and accreditation standards. This includes clinical assessment of individual and family safety/functioning/needs; assessing and identifying pathways and barriers to legal and relational permanency; arranging for supportive/ameliorative services that address permanency and well being needs; and working effectively with the local child welfare jurisdiction to achieve the identified outcomes. Makes assessment of need for relevant services and coordinates with vendors the securing of services and as appropriate provides initial review and approval of invoices and reports against allocated budgets. Complies with all documentation requirements for internal and external audits of case records and documents work to inform best practice in expediting permanency in foster care. 35%

  • Responsible for guiding the process towards permanency and improved well being by engaging all stakeholders in the development and implementation of case goals and service strategies to meet those goals. This is achieved through development of effective, intensive relationships with clients, collaterals, public system workers and supervisors, members of the judiciary and community service providers that are goal directed and informed by the mutually developed case goals and includes arrangement and facilitation of regular extended team meetings. Implementation of service strategies requires application of clinical knowledge related to mental health, Family Group Decision Making, family finding and birth family engagement as well as specialized knowledge in promotion of positive outcomes in permanency, education, employment and an ability to maximize community supports and resources. Permanency focused work includes engagement of birth parents for reunification, relative and non-related caregivers for adoption/guardianship and identification of needed post permanency support to ensure stability and longevity of legal and relational permanence. In collaboration with Family Engagement Liaison, coordinates, determines appropriate plan and implements the selected Family Group Conferencing (FGC) plans. Adds to FGC capacity in Field Office by conducting FGCs as part of overall work assignment. 30%

  • Collaborates with field office leadership and staff to coordinate teaming activities to expedite improved outcomes for all clients served and to support a continuous learning environment. This includes participation in clinical staffing processes as both recipient and contributor to case review, partnering with field office staff to ensure that clients are effectively served through the life of the case and actively engaging in ongoing learning activities. Participates in staff meetings to assess referrals/resource families, analyze data to inform practice/program improvements and identify process improvement to ensure field office goals are met. 20%

  • May consult, teach, facilitate groups, and otherwise assist in the advancement of learning of targeted youth, professionals, and families. Provides expertise to external partners through Systems Improvement efforts such as Permanency Roundtables in jurisdictions around the country to promote improved permanency outcomes. Serves, by appointment, on various Casey work committees or task forces. 10%

  • Other duties as assigned 5%

Qualifications:

  • Master's Degree in Social Work or Master’s Degree in an area of study focusing on direct practice in child welfare that includes a clinical internship or practicum.
  • Five years of professional child welfare social service experience, two years of which must have been at the advanced level, is also required.
  • Broad knowledge of social work practice and clinical theory, including diagnostic and treatment skills in family systems approach, is essential.
  • Expertise in the areas of permanency, improved well-being outcomes for youth in care, and family engagement, community supports and evidenced based and promising practices aimed at strengthening families and ensuring child safety required. Clinical expertise in the area of family systems and knowledge in the areas of substance abuse, mental health and domestic violence necessary.
  • Proficient with MS Office (Word, Excel, SharePoint, Outlook) as well as electronic case management systems required.
  • Demonstrated excellent written and verbal communication skills are critical for this position.
  • Workplace practices at Casey Family Programs encourage respect for diversity and individual differences.
  • Ability to protect the confidentiality of sensitive information by learning and following all relevant policies and protocols and using sound judgment in the handling and sharing of that information.
  • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Local travel required for home visits, meetings with families, and other regularly meetings as well as occasional out of town travel are required. Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.

Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206-378-4699 or hrod@casey.org.

Senior Dir - Field Office

Monterey Park, CA

Casey Family Programs, an Equal Opportunity Employer, is the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. Founded in 1966, we work in 50 states, the District of Columbia and Puerto Rico to influence long-lasting improvements to the safety and success of children, families and the communities where they live. We value diversity and respect for individuals in the workplace.

Job Summary:
This position is primarily responsible for all aspects of the field office operations. This includes a focus on permanency services to ensure that no child ages out of foster care without legal and relational permanence as well as an emphasis on implementing, monitoring, and continuing the ongoing development of the local strategy for CFS direct practice and systems improvement work with the public child welfare system as the primary partner. The Senior Director - Field Office is a matrix position assigned to a Strategic Consulting Team with additional jurisdictional assignments to advance practices and policies that promote safe reduction of children and youth in foster care.

Essential Responsibilities:
  • Provides vision, leadership and strategic direction to Field Office Management Team, staff, partners and stakeholders. Responsible for all field office operations including personnel actions, resource allocations, budget development and monitoring, and crisis and risk management. Directly supervises Field Office Director and Office Administrator to effectively deploy work force and other resources to achieve CFS direct practice and organizational deliverables, along with ensuring that Field Office adheres to all policies and procedures. Assumes leadership role in practice and policy development through membership on the Field Office Leadership Team (FOLT) and other ongoing and ad hoc practice groups. 20%
  • Provides vision, leadership and strategic direction and cultivates key relationships in working with local jurisdiction leadership in Child Welfare and with private providers of child welfare services and other pertinent stakeholders under the direction of the Managing Director - Field Offices, to advance practices and policies that advance Casey Family Programs’ goals. Provides sound analysis and recommendations internally and externally regarding system improvement efforts, and cultivates and facilitates approval for actionable strategies to support child welfare agencies in the reduction of youth in foster care. Ensures that local field office system improvement work efforts are aligned with state Strategic Consulting plans. 20%
  • Develops and manages relationships and provides Strategic Consulting services under the direction of the Managing Director of Strategic Consulting for assigned jurisdictions to advance 2020 goals. Provides sound analysis and recommendations internally and externally regarding system improvement efforts, and cultivates and facilitates approval for actionable strategies to support child welfare agencies in the reduction of youth in foster care. Participates as a member of assigned Strategic Consulting Team and as a member of the Systems Improvement team; attends necessary meetings and participates and/or leads special work groups as needed. Acts as liaison between Systems Improvement and Casey Family Services. 30%
  • Develops business plans and budgets to effectively resource all direct service work and monitors service delivery and spending through organizational procedures. For assigned jurisdictions, develops work plans and budgets that are strategic in advancing work efforts that impact safe reduction. 10%
  • Engages and works closely with internal and external leaders, stakeholders and partners (courts, private providers, CASA, schools, advocacy groups, etc.) to identify public policy issues, develop initiatives and strategies, and manage information received from state policy makers and/or their staff to positively impact youth in foster care. Provides leadership in influencing child welfare practices, policies, and procedures on a local and state level, including memberships on Boards, Court Improvement Committees and state Indian Child Welfare Committees. Maintains familiarity with pending state legislation or county actions that may impact the organizational goals. 10%
  • Coordinates work with Casey Family Program’s Indian Child Welfare Programs Office to ensure that work with Tribes and with American Indian/Alaska Native youth and families is integrated and supported, within the Field Office and strategic consulting work. 5%
  • Other duties as assigned. 5%
Qualifications:
  • Master’s Degree in Social Work or an advanced degree from an accredited institution in a field related to the organization’s services and a minimum of ten years of progressively responsible experience in management/administration/clinical supervision in a public or private child welfare agency is required. Demonstrated experience serving in a strategic role and/or as a strategic consultant required.
  • Demonstrated understanding of working in a collaborative community environment, building relationships, and managing expectations within those relationships is required. Ability to build relationships, provide assistance, be a resource, make presentations, work independently, take initiative, provide assessments and system evaluation. Excellent leadership skills including training, group facilitation, and supervision are required.
  • Knowledge of foster care, kinship care, transition services and clinical social work within the child welfare system is required, along with experience in strategic planning, systems integration, systems change and an in-depth understanding of State/County/Tribal jurisdictions. Experience in foster care services and practice is strongly preferred.
  • Experience in strategic planning, systems integration, systems change and an in-depth understanding of multi-state child welfare systems required. Knowledge and experience of current state and jurisdiction administration, needs, and influential contacts is strongly preferred.
  • Experience in successfully developing and managing complex budgets, experience with contracting procedures and general resource management is required.
  • Demonstrated excellent written and verbal communication skills are critical for this position.
  • Experience with MS Office (Word, Excel and Outlook) is essential.
  • Ability to protect the confidentiality of sensitive information by learning and following all relevant policies and protocols and using sound judgment in the handling and sharing of that information.
  • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Travel of up to 50% required.
  • Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.

Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206-378-4699 or hrod@casey.org.

Senior Dir - Technical Assistance Unit

Negotiable,

Casey Family Programs, an Equal Opportunity Employer, is the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. Founded in 1966, we work in 50 states, the District of Columbia and Puerto Rico to influence long-lasting improvements to the safety and success of children, families and the communities where they live. We value diversity and respect for individuals in the workplace.

Job Summary:
This position leads members of the Technical Assistance Unit (TAU) who deliver capacity for jurisdictions to act in achievement of safe reduction of number of children in foster care and achievement of 2020: Building Communities of Hope. The Senior Director brings expertise in key areas of child welfare and leadership, and ensures alignment of the team’s work with the goals of the jurisdictions, Systems Improvement and Casey Family Programs. This position reports to the Managing Director of the Technical Assistance Unit and supports consulting, demonstration, and policy initiatives to realize Casey Family Program’s mission. This position is a member of the Senior Leadership Team for Systems Improvement and supervises Directors in TAU.

Essential Responsibilities:
  • Provides expertise in consulting with jurisdictions around what we know works in child welfare, as well as sequencing and implementation. Consults directly with leaders in child welfare and with Casey strategic consultants to analyze and recommend effective measures in achieving safe reduction, permanency, and prevention. 40%
  • Oversees the delivery of effective analysis and technical assistance to support systemic change. Mobilizes the TAU team to prioritize and provide effective assistance either directly or through others in sharing best practices and research. 15%
  • Ensures and fosters the TAU team’s effective collaboration with other Casey work units, jurisdiction representatives, external partners, and constituents to implement and further the focus area goals of Casey; including assistance in internal and external consulting roles as well as on the ground activities in jurisdictions. 10%
  • Leads and supervises the Director-level team to model high performance, shared leadership and teamwork to support TAU staff for optimal performance, leadership and professional development. Leads evaluation and quality improvement efforts of TAU. 10%
  • Ensures all work of the TAU unit is aligned with and furthers the 2020 vision to ultimately reduce the number of children in foster care and reinvest in prevention and family support efforts. 10%
  • Develops and maintains TAU’s budget in collaboration with the Managing Director and reports on monthly variances and spending projections. 5%
  • Ensures adherence to Casey policies in all matters of practice, contracts, communications, resources, personnel and reporting. 5%
  • Works on organizational projects and acts as a committee member, and performs other duties as assigned. 5%
Qualifications:
  • Bachelor’s degree required.
  • Master’s degree or a minimum of ten years progressive management responsibilities with child welfare or comparable agencies or extensive effective experience in key areas of child welfare at top levels required. Must bring credibility to conversations and consultations about our mission through extensive background and knowledge in key areas of child welfare.
  • Experience in and knowledge of child welfare funding, resource allocation, effective strategies for improvement, and leadership development required.
  • A balance of assertiveness and diplomacy is critical as well as the ability to analyze, consult and provide inquiry that impacts the planning and work of a jurisdiction or team to effectively achieve goals.
  • Experience in supervision, strategic planning, systems integration, operational achievement of goals and an in-depth understanding of complex multi-state child welfare systems required. Skills and attributes in collaboration, teaming, systems thinking, organizational development and a commitment to positive youth development and permanency.
  • Excellent verbal and written communications skills are necessary; the successful candidate must be able to work effectively under pressure and to remain flexible throughout change to manage the needs of jurisdiction partners, the organization and the staff.
  • Requires demonstrated listening, evaluation and assessment skills. Strong management skills required. A commitment recognizing the strength in diversity essential.
  • Requires demonstrated expertise in the following areas - relationship-building skills, analytical skills, communication skills, implementation skills, and continuous quality improvement skills.
  • Experience in and solid working knowledge of MS Office (Word, Excel, Outlook, PowerPoint, Share Point etc.) required. Ability to learn other pertinent software programs as required.
  • This is a regular full-time position that may require travel 50% or more of the time.
  • Ability to protect the confidentiality of sensitive information by learning and following all relevant policies and protocols and using sound judgment in the handling and sharing of that information.
  • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.

Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206-378-4699 or hrod@casey.org.

Family Engagement Liaison

Boise, ID

Casey Family Programs, an Equal Opportunity Employer, is the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. Founded in 1966, we work in 50 states, the District of Columbia and two territories and with more than a dozen tribal nations to influence long-lasting improvements to the safety and success of children, families and the communities where they live. We value diversity and respect for individuals in the workplace.

Job Summary:
The Field Office Family Engagement Liaison position is primarily responsible for the office’s effective implementation of services, supports and tools to promote and expedite permanency and enhance overall well-being. Family Group Conferencing is among the tools to be employed by the Family Engagement Liaison. Family Group Conferencing is a model which focuses on meetings that encourage child-centered and family-focused agendas that harness the strengths of the families. The Family Engagement Liaison meets with family members to engage around legal and relational permanency. They conduct family finding, engagement and support activities to promote permanent connections. Application of this and other models assist in better permanency and transition planning for youth and families receiving services from Casey Family Programs with the ultimate goal of achieving legal and relational permanency.

Essential Responsibilities:
  • Contacts relatives, conducts initial screening, provides an orientation to the process, and arranges for their participation in Family Group Decision Making (FGDM) or other team decision making meetings. Determines the family’s cultural and language needs. Discusses meeting location, transportation, confidentiality, and safety issues. Helps family establish a purpose of the conference and counsels families about local resources and their basic needs, if applicable. 30%
  • Via use of the FGDM and other conferencing models, develops positive relationships with each youth and family; may assist in the management of placement disruptions and coordinates the search for appropriate placement resources to ensure best outcomes for youth, new caretakers, and former care providers. Acts as a family engagement liaison in team meetings and serves as the content expert supporting staff with successful implementation of engagement strategies. 20%
  • Related to FGDM and other team meetings, maintains written case records and prepares necessary reports: court reports; program development proposals; special reports containing caseload data for annual budget; and on-going correspondence. Follows all FGDM procedures and ensures that the program remains consistent with values, beliefs, and philosophy of the model (i.e., ensures fidelity). Attends all relevant trainings and participates in the delivery of training in accordance with the level of field office need. 20%
  • Represents Casey Family Programs and the Field Office in the community. In the service of systems improvement endeavors, builds positive community relationships, develops working relationships with other social welfare professionals, learns and transfers best clinical practices, addresses barriers in the interest of improving, and promoting awareness and advocacy on behalf of child welfare issues. May develop and coordinate resources pertinent to the emotional, interpersonal, physical, educational, self-sufficiency, cultural, and legal needs of youth and families. 15%
  • Works closely with State/County child welfare workers and supervisors to review cases and process referrals. Obtains detailed referral information, assesses referrals against FG Decision Making eligibility criteria and confers with referral source regarding prospective participants, including the youth. 10%
  • Other duties as assigned. 5%
Qualifications:
  • Master’s Degree in Social Work from an accredited institution and a minimum of five years clinical experience in foster care or other child welfare and family service related practice is required.
  • Broad knowledge of social work practice and clinical theory, including diagnostic and treatment skills in family systems approach is essential. Already possessing the FG Decision Making practice competency or a passionate willingness to learn and exercise the model with families is required.
  • Expertise in the areas of permanency, improved well-being outcomes for youth in care, and family engagement, community supports and evidenced based and promising practices aimed at strengthening families and ensuring child safety required. Clinical expertise in the area of family systems and knowledge in the areas of substance abuse, mental health and domestic violence necessary.
  • Knowledge of local and national laws, and policies and procedures governing foster and kinship care is helpful. This position requires an exceptional ability to relate well to children and families of varied cultural, socioeconomic and life-style backgrounds.
  • Demonstrated excellent written and verbal communication skills are critical for this position.
  • Basic computer knowledge and experience with MS Office (Word, Excel and Outlook) is necessary. An appreciation of the importance of retrieving and analyzing data is essential.
  • Ability to protect the confidentiality of sensitive information by learning and following all relevant policies and protocols and using sound judgment in the handling and sharing of that information.
  • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Local travel required for home visits, meetings with families, and other regularly meetings as well as occasional out of town travel are required. Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.
  • Bilingual strongly preferred

Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206-378-4699 or hrod@casey.org.

Administrative Assistant

Boise, ID

Casey Family Programs, an Equal Opportunity Employer, is the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. Founded in 1966, we work in 50 states, the District of Columbia and two territories and with more than a dozen tribal nations to influence long-lasting improvements to the safety and success of children, families and the communities where they live. We value diversity and respect for individuals in the workplace.

Job Summary:
The Administrative Assistant – Field Office is responsible for supporting the day to day operations of the field office, including fiscal management, administrative support to clinical teams and employee supports. Works with Casey staff, youth and families, and collaborators to help provide high quality direct service programs. Serves as back-up in the absence of the Office Administrator.

Essential Responsibilities:

  • Receives invoices and prepares invoices for reimbursement and/or payments to constituents and vendors while ensuring that approval process and financial guidelines are met. Prepares employee expense reports, credit card reconciliations, and other financial documents in line with Casey’s policies and procedures. Monitors state reimbursements in alignment with the jurisdiction agreement and engages with state/county partners for resolution of discrepancies. Monitors and reconciles recurring roster by tracking changes in client status on a monthly basis, at minimum. Ensures Field Office credit card and petty cash distribution and safe keeping procedures are followed. Maintains and implements Field Office Operating Manual protocols. 30%
  • Manages paper and electronic files in accordance with applicable guidelines, local regulatory requirements, Casey practice standards and Council on Accreditation COA accreditation. Enters information into various electronic tracking systems, monitors due dates and coordinates with direct service staff on interface with resource parents in obtaining required documentation. Prepares recurring and ad hoc reports upon request. Prepares documents and presentations for leadership to improve Field Office operations and outcomes. Archives client and administrative files in accordance with Casey records retention protocols. Uploads approved contract requests and request for services into Casey’s Agreement and Reporting Tool (ART), tracks current, expiring, and archived contracts. Tracks contract expenditures to ensure spending aligns with contract limits. 20%
  • Acts as the receptionist, and serves as the first point of contact for a wide range of internal and external inquiries, including emergency and crisis calls from youth, young adults, alumni, and families. Works under the direction of the Office Administrator to respond to requests or redirects caller/visitor to the appropriate staff member. 15%
  • Provides administrative support to foster care and prevention teams. Includes preparing vouchers and invoices for client services, preparing service package and resource family binders with necessary forms to be used by clinical staff with clients, coordinating criminal background checks, insurance and driving records, and tracking for foster care requirements. Requires basic understanding of service packages and navigation of the Casey’s Case Management System (EPIK) in order to ensure accurate enrollment status, Continuing Education and Job Training scholarship (CEJT) tracking, and reconciliation of client data. 15%
  • Provides general office support to Field Office staff, including calendaring, ordering supplies, travel arrangements and advances, usage and maintenance of technology, i.e. computers and phones, coordination of VTC, conference calls and meetings, office equipment and vehicles, mail distribution, and performing minor facilities maintenance. Coordinates internal and external events, to include parking, catering, contracts, hotel reservations, travel arrangements and other tasks as needed. 15%
  • Performs other duties as assigned. 5%

Qualifications:

  • A high school diploma and at least 3 years of administrative support experience are required. A college degree and/or training in general business administration is a plus.
  • Strong organizational skills and effective written and verbal communication skills are needed.
  • A broad knowledge of computer software is required. Advanced skills in the Microsoft Word and Microsoft Excel are desired.
  • Strong youth and family engagement skills.
  • Ability to work independently, while also taking direction.
  • Proven success in working in a diverse, multi-cultural environment is required.
  • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to protect the confidentiality of sensitive information by learning and following all relevant policies and protocols and using sound judgment in the handling and sharing of that information.
  • Local travel as well as occasional out of town travel may be required. Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.

Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206-378-4699 or hrod@casey.org.

Manager - Communications

Seattle, WA

Casey Family Programs, an Equal Opportunity Employer, is the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. Founded in 1966, we work in 50 states, the District of Columbia and two territories and with more than a dozen tribal nations to influence long-lasting improvements to the safety and success of children, families and the communities where they live. We value diversity and respect for individuals in the workplace.

Job Summary:
We are looking for an enterprising communications professional adept at social media, writing (long and short form narrative) and shaping content across platforms, with the ability to help design and execute internal and external communications initiatives. Working as part of a talented communications team, this position will be responsible for developing communication materials and strategies to engage critical audiences. This position will work with the Senior Director and Managing Director to help identify, cultivate and leverage online and social networking tools to connect with the public and target audiences. It will also support content development, including video and interactive graphics, for earned media, social media, paid media and other communications vehicles. It will also work with the Senior Director to provide ongoing writing support to generate compelling content for internal and external audiences, including print, video, online and social media.

Essential Responsibilities:
  • Plan and create strategies, tactics, activities, and persuasive content to engage a range of target audiences: 40%
    • Coordinate with external and internal partners to support a broad, national communications strategy to influence the conversation around safely reducing the need for foster care in America.
    • Plan and develop content for print, digital and social media platforms, including short and long form narratives, social media posts and speaking points. Contribute to creation of videos, graphics and other storytelling and communications collateral.
  • Plan and create strategies, tactics, and dynamic content for the purpose of conveying messages to Casey Family Programs staff and others, including content for the organization's internal and external communications channels.25%
  • Develop and execute targeted social media and earned media strategies to engage target audiences across digital, social and print platforms. Drive growth in social media and earned media impact. Work with the Senior Director and Director to write effective press releases and coordinate with online media staff to develop internet or intranet web pages. When appropriate, act as Casey’s point of contact with media. 25%
  • Other duties as assigned. 5%
Qualifications:
  • Bachelor’s degree from an accredited institution with emphasis in journalism, public relations, marketing or communications.
  • Minimum 6-8 years of experience in communications or journalism. Nonprofit, corporate or public policy communications experience a plus.
  • Exceptional writing skills that can be used to shape and share content with internal and external audiences.
  • Demonstrated ability to effectively leverage social media to achieve communications goals.
  • Experience with writing, editing, video development, speaking points, planning and presentation skills.
  • The ability to handle sensitive issues and maintain confidentiality under pressure.
  • Demonstrated ability to interact directly with senior management and ability to work collaboratively and effectively at many levels within the organization.
  • Ability to protect the confidentiality of sensitive information by learning and following all relevant policies and protocols and using sound judgment in the handling and sharing of that information.
  • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Local travel as well as occasional out of town travel may be required. Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.

Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206-378-4699 or hrod@casey.org.

Supervisor, Prevention & Permanency Services

Oakland, CA

Casey Family Programs, an Equal Opportunity Employer, is the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. Founded in 1966, we work in 50 states, the District of Columbia and Puerto Rico to influence long-lasting improvements to the safety and success of children, families and the communities where they live. We value diversity and respect for individuals in the workplace.

Job Summary:
This position assists the Director and Senior Director – Field Office in the management of Field Office prevention and permanency services both administratively and clinically. The Supervisor, Prevention and Permanency Services, supervises prevention specialist and permanency expeditors who are working with youth in or at risk of entering the foster care system with the objectives of ensuring that no child ages out of foster care without legal and relational permanence and improving overall well-being outcomes for children, youth, young adults and families. In collaboration with the Director, the Supervisor assists in assuring that the CFS workforce is focused on achieving organizational goals through their direct practice and consultation roles. This position works with the Director to build and improve access to community resources so that families are better able to meet the needs of their children.

Essential Responsibilities:

  • Collaborates with the Director Field Office to develop, maintain, and evaluate services that are focused on prevention, increased permanency and improved well-being outcomes for youth. Encourages innovative approaches that promote positive outcomes and have the potential to spread to other jurisdictions. Collaborates with internal and external partners to gather and evaluate data to determine efficacy of services and strategies and to promote data driven decision making.
  • Serves as a change agent with internal/external partners in the deepening of permanency planning services for youth that are in or at risk of entering care. This includes identifying, assessing and implementing programs and strategies that have demonstrated results in achieving outcomes, specifically in the area of accelerating and increasing the identification of permanent lifelong connections for children and youth.
  • Responds to after-hours requests and crisis situations involving youth and families enrolled in full case management.
  • Keeps apprised of current clinical practices and develops proposals, standards, and methods to improve the quality of services to youth and families.
  • Other duties as assigned.
Qualifications:
  • A Master's Degree in Social Work or Master’s Degree in an area of study focusing on direct practice in child welfare that includes a clinical internship or practicum.
  • A minimum of six years of combined clinical practice and supervisory experience is required. A minimum of two years of public child welfare experience is preferred.
  • Demonstrated knowledge of social work practice and theory, specifically in the areas of human development, group and individual therapy, systems family therapy, community development, conflict resolution, cross-cultural intervention, substance abuse, domestic violence and mental health systems issues and basic casework methods is required.
  • Expertise in the areas of permanency, improved well-being outcomes for youth in care, and family engagement, community supports and evidenced based and promising practices aimed at strengthening families and ensuring child safety required. Clinical expertise in the area of family systems and knowledge in the areas of substance abuse, mental health and domestic violence necessary.
  • Experience in clinical supervision, administration, budgeting, office management, project management, and personnel management is required, along with a commitment to lifelong learning.
  • A balance of assertiveness and diplomacy is critical, as well as effective listening skills and excellent verbal and written communications skills.
  • The ability to lead or collaborate with a team of professionals at all levels within Casey and externally is imperative to this position as well as valuing a diversity of work styles, people, directions, and functions.
  • Workplace practices at Casey Family Programs encourage respect for diversity and individual differences.
  • Ability to manage projects to organization outcomes, including work plan development and consultation and coaching skills.
  • Proficient with MS Office (Word, Excel, SharePoint, and Outlook) as well as electronic case management systems required.
  • Travel of up to 30% required.
  • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.

Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206-378-4699 or hrod@casey.org.

Administrative Specialist

Seattle, WA

Casey Family Programs, an Equal Opportunity Employer, is the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. Founded in 1966, we work in 50 states, the District of Columbia and Puerto Rico to influence long-lasting improvements to the safety and success of children, families and the communities where they live. We value diversity and respect for individuals in the workplace.


Job Summary: The Administrative Specialist is responsible for providing administrative and project support to a work unit Managing Director (MD) or Senior Director and their team.

Essential Responsibilities:
  • Maintains the Managing Director (MD) or Senior Director’s calendar and travel schedule. Works closely with the MD or Senior Director, the work unit leadership team, and other internal and external parties to ensure a well coordinated schedule. 30%
  • Manages projects and events in conjunction with the MD or Senior Director and work unit leadership team. Coordinates with work unit staff, other Casey work units, external partners, and vendors to ensure successful project/event completion. 25%
  • Responds to incoming requests to the MD or Senior Director on a wide variety of issues and works through to resolution. Drafts and edits memoranda, reports, presentations, and other documents as requested by the MD or Senior Director. 15%
  • Develops and maintains work unit administrative processes, ensuring alignment with Casey policies and work unit goals. Serves as the subject matter expert on administrative issues, provides coaching and guidance to work unit administrative staff as needed. 15%
  • Supports the MD or Senior Director and the work unit leadership team in the development of the budget. Provides ongoing budget monitoring and variance analysis; prepares budget adjustments as needed. Works with work unit staff to ensure accurate processing of invoices, expense reports, and other financial items. 10%
  • Performs other duties as assigned. 5%
Qualifications:
  • A Bachelor’s Degree and a minimum of 5 years of administrative support experience, at least 3 of which have been at the executive level. Relevant experience may be substituted for education.
  • Strong organizational skills, critical thinking, and effective written and verbal communication skills are needed. The ability to work autonomously and exercise independent judgment is required.
  • A broad knowledge of computer software is required. Advanced skills in the Microsoft Office suite are needed.
  • Proven success in working in a diverse, multi-cultural environment is required.
  • Ability to protect the confidentiality of sensitive information by learning and following all relevant policies and protocols and using sound judgment in the handling and sharing of that information.
  • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Local travel as well as occasional out of town travel may be required. Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.

Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206-378-4699 or hrod@casey.org.

Office Administrator

Seattle, WA

Casey Family Programs, an Equal Opportunity Employer, is the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. Founded in 1966, we work in 50 states, the District of Columbia and Puerto Rico to influence long-lasting improvements to the safety and success of children, families and the communities where they live. We value diversity and respect for individuals in the workplace.

Job Summary:
The Office Administrator is responsible for management of the day to day administrative functions of a Field Office. Designs, implements and oversees effective and efficient administrative processes and partners with the Field Office Management team and with other Casey work units to ensure compliance with applicable laws, local regulatory requirements, Casey policies/procedures and Council on Accreditation standards. This position provides support to the Senior and Directors to accomplish Field Office and Systems Improvement objectives, directly supervises Field Office administrative staff. Responsible for the management of the Field Office physical plant to both protect Casey’s investment and to ensure it is a safe and welcoming environment for youth, families and community partners.

Essential Responsibilities:
  • Oversees and manages the full range of administrative business functions including developing and maintaining processes and procedures for financial management (employee expenses, payment authorizations, vouchers, credit cards, etc), contract administration, payroll, records retention, and other office operations. Ensures the Field Office is in compliance with applicable guidelines, regulations, Child Placing Agency (CPA) licensure, and deadlines. Responds to incoming inquiries on a wide variety of issues and works extensively with HQ support units to complete work processes and ensure resolution and timely completion of projects. 35%
  • Supervises the Field Office Administrative Assistants and other administrative staff as assigned. Establishes performance expectations, assigns, manages and balances tasks and projects, and manages outcomes. Reviews/approves work, providing feedback and coaching, and ensures opportunities for professional development and growth of supervisees. Provides leadership to administrative staff to promote quality interactions and support to youth and families receiving services and to clinical staff providing services. Utilizes effective conflict resolution and de-escalation skills as needed. 20%
  • Works closely with Senior Director in development of the Field Office business plan and leads the preparation, forecasting and ongoing monitoring of the field office budget. Analyzes monthly budget reports, completes the Monthly Spending Analysis (MSA) and spending reports to ensure accuracy and accountability and submits to Senior Director for review and approval. 20%
  • Responsible for maintenance of Field Office personnel records to ensure compliance with state/county, Casey and Council on Accreditation requirements. Tracks and oversees staff compliance with Casey and state requirements, including training. Responsible for management and documentation of all hiring and personnel changes. 10%
  • Manages projects and coordinates events in conjunction with Casey staff and external partners and collaborators. Provides leadership and oversight of organization and delegation of duties for community and collaborative events. Provides organizational and administrative support to Senior and Directors in Systems Improvement jurisdictional work. Performs SI activities as assigned, such as teaching, scribing for meetings to others. 10%
  • Performs other duties as assigned. 5%
Qualifications:
  • A college degree and 5 years of relevant office management experience, including 2 years of supervision responsibilities, is required. Working experience in a similar role may be substituted for a degree.
  • Experience in office management, budgeting, project management, and personnel management is necessary.
  • The ability to lead and collaborate with a team of professionals at all levels within Casey and within the local community is required.
  • Strong skills in organization, critical thinking, effective written and verbal communications, listening and ability to balance assertiveness and diplomacy are needed.
  • A broad knowledge of computer software is required. Advanced skills in the Microsoft Office suite are desired.
  • Proven success in working in a diverse, multi-cultural environment is required.
  • Ability to protect the confidentiality of sensitive information by learning and following all relevant policies and protocols and using sound judgment in the handling and sharing of that information.
  • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Local travel as well as occasional out of town travel may be required. Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.

Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206-378-4699 or hrod@casey.org.

Social Worker - Los Angeles

Monterrey Park, CA

Casey Family Programs, an Equal Opportunity Employer, is a national operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. We believe in the intrinsic dignity and value of every person. We strive for fairness and justice in the way people are treated and the opportunities they have to succeed by addressing racism, unequal treatment and other barriers to inclusion.

Job Summary:
The Social Worker is primarily responsible for the coordination and delivery of services to youth, young adults and families who are in the child welfare system, have been involved with the child welfare system or are at risk of entering the child welfare system. The service interventions designed by the Social Worker result in safety and improved outcomes in permanency and well being which impact reduction of entry into foster care, reduction of length of stay in foster care and increased exits foster care. In collaboration with field office staff, this position assists in assuring that the CFS workforce is focused on achieving organizational goals through their direct practice and consultation roles. The Social Worker provides clinical case management and works closely with public child welfare system staff, supervisors and court personnel to identify and mitigate barriers to timely permanency. The Social Worker is on call 24 hours per day, subject to each field office’s mode of ensuring coverage.

Essential Responsibilities:

  • Provides case management services for youth, young adults and families on assigned caseload, in accordance Casey practice standards, local regulatory requirements and accreditation standards. This includes clinical assessment of individual and family safety/functioning/needs; assessing and identifying pathways and barriers to legal and relational permanency; arranging for supportive/ameliorative services that address permanency and well being needs; and working effectively with the local child welfare jurisdiction to achieve the identified outcomes. Makes assessment of need for relevant services and coordinates with vendors the securing of services and as appropriate provides initial review and approval of invoices and reports against allocated budgets. Complies with all documentation requirements for internal and external audits of case records and documents work to inform best practice in expediting permanency in foster care. 35%

  • Responsible for guiding the process towards permanency and improved well being by engaging all stakeholders in the development and implementation of case goals and service strategies to meet those goals. This is achieved through development of effective, intensive relationships with clients, collaterals, public system workers and supervisors, members of the judiciary and community service providers that are goal directed and informed by the mutually developed case goals and includes arrangement and facilitation of regular extended team meetings. Implementation of service strategies requires application of clinical knowledge related to mental health, Family Group Decision Making, family finding and birth family engagement as well as specialized knowledge in promotion of positive outcomes in permanency, education, employment and an ability to maximize community supports and resources. Permanency focused work includes engagement of birth parents for reunification, relative and non-related caregivers for adoption/guardianship and identification of needed post permanency support to ensure stability and longevity of legal and relational permanence. In collaboration with Family Engagement Liaison, coordinates, determines appropriate plan and implements the selected Family Group Conferencing (FGC) plans. Adds to FGC capacity in Field Office by conducting FGCs as part of overall work assignment. 30%

  • Collaborates with field office leadership and staff to coordinate teaming activities to expedite improved outcomes for all clients served and to support a continuous learning environment. This includes participation in clinical staffing processes as both recipient and contributor to case review, partnering with field office staff to ensure that clients are effectively served through the life of the case and actively engaging in ongoing learning activities. Participates in staff meetings to assess referrals/resource families, analyze data to inform practice/program improvements and identify process improvement to ensure field office goals are met. 20%

  • May consult, teach, facilitate groups, and otherwise assist in the advancement of learning of targeted youth, professionals, and families. Provides expertise to external partners through Systems Improvement efforts such as Permanency Roundtables in jurisdictions around the country to promote improved permanency outcomes. Serves, by appointment, on various Casey work committees or task forces. 10%

  • Other duties as assigned 5%

Qualifications:

  • Master's Degree in Social Work or Master’s Degree in an area of study focusing on direct practice in child welfare that includes a clinical internship or practicum.
  • Five years of professional child welfare social service experience, two years of which must have been at the advanced level, is also required.
  • Broad knowledge of social work practice and clinical theory, including diagnostic and treatment skills in family systems approach, is essential.
  • Expertise in the areas of permanency, improved well-being outcomes for youth in care, and family engagement, community supports and evidenced based and promising practices aimed at strengthening families and ensuring child safety required. Clinical expertise in the area of family systems and knowledge in the areas of substance abuse, mental health and domestic violence necessary.
  • Proficient with MS Office (Word, Excel, SharePoint, Outlook) as well as electronic case management systems required.
  • Demonstrated excellent written and verbal communication skills are critical for this position.
  • Workplace practices at Casey Family Programs encourage respect for diversity and individual differences.
  • Ability to protect the confidentiality of sensitive information by learning and following all relevant policies and protocols and using sound judgment in the handling and sharing of that information.
  • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Local travel required for home visits, meetings with families, and other regularly meetings as well as occasional out of town travel are required. Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.

Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206-282-3330 or hrod@casey.org.

Facilities Manager

Seattle, WA

Casey Family Programs, an Equal Opportunity Employer, is the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. Founded in 1966, we work in 50 states, the District of Columbia and Puerto Rico to influence long-lasting improvements to the safety and success of children, families and the communities where they live. We value diversity and respect for individuals in the workplace.

Job Summary:
The Facilities Manager manages facilities projects, budgets and leased properties for the Foundation. Responsible for the management of the Office Services team of the Headquarters including supervision of the mailroom, receptionist and administrative assistants.

Essential Responsibilities:
  • Responsible for Headquarters (“HQ”) supplies procurement, and office equipment contracts for all of Casey (such as postage machines). Monitors the quote/bidding process, purchase order preparation and tracking, delivery and invoice payment. Monitors Casey Green Team for LEED in the new HQ building as well as other day-to-day matters regarding the orderly operation of the HQ Building which includes the maintenance of the Casey vehicles, Fitness Center, Building Conference Rooms and Mother’s Room. Liaison with the property manager for building maintenance by submitting work orders for HVAC, lighting, plumbing and other matters. Responsible for Transportation Plan and provides liaison for HQ Building amenities such as Lockers, Bus Passes, Badges, parking and employee orientation of new staff. Manage vendor relationships to include catering, coffee service, UPS, and plants for the HQ Building. Project Manage for HQ projects. 35%
  • Oversees the departmental workload for projects, including project timing and resource commitments. Acts as a project manager as needed, and coordinates the activities of the Facilities department. This includes coordination of the Casey art collection as well as other assets for the HQ Building. 20%
  • Supervises reception and mailroom staff. Ensures that employees receive the appropriate training, feedback, leadership and development plans, performance evaluations, and compensation as provided under the Human Resource Systems. Coordinates coverage for staff for orderly operation of Headquarters. 20%
  • Project Manage for non-HQ projects for other Casey Offices at the direction of Sr. Director of Facilities. Such projects include planning, construction and implementation as well as related furniture projects. Such work shall include travel to and from offices and documentation of tasks and coordination with Field Office and System Improvement Offices. 20%
  • Other duties as assigned. 5%
Qualifications:
  • Bachelor’s Degree or equivalent experience and a combination of a minimum of five to ten years’ experience in an administrative position and management/supervisory position is required.
  • Experience in commercial real estate, furniture systems, accounting, budget estimating, CAM reconcilation and construction estimating is highly preferred.
  • Project Management experience in tenant improvements, moving, telephone, security systems, and related facility items.
  • MS Office (Word, Excel and Outlook) with database and spreadsheet knowledge is necessary. Experience in Microsoft Project, Computer Aided Drawing (“CAD”) or other scheduling programs a plus. Experience in alternative scheduling skills is a plus but not required.
  • Experience and training in supervision and performance evaluation is expected.
  • Demonstrated excellent oral and written communication skills are required, along with excellent negotiating and listening skills.
  • Ability to protect the confidentiality of sensitive information by learning and following all relevant policies and protocols and using sound judgment in the handling and sharing of that information.
  • Physical requirements include the ability to lift (e.g. light pieces of furniture, storage boxes, chairs) and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Local travel as well as occasional out of town travel may be required. Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.
  • Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206-378-4699 or hrod@casey.org.

    Managing Dir-Strat Consulting

    Location Negotiable,

    Casey Family Programs, an Equal Opportunity Employer, is the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. Founded in 1966, we work in 50 states, the District of Columbia and two territories and with more than a dozen tribal nations to influence long-lasting improvements to the safety and success of children, families and the communities where they live. We value diversity and respect for individuals in the workplace.

    Job Summary:
    The Managing Director - Strategic Consulting will lead Casey Family Programs in proactively engaging and supporting child welfare leaders in their systems improvement efforts through-out the United States with a focus on the states and jurisdictions assigned to the position. The purpose of this position and the efforts it directs is to create system change and to safely reduce the number of children in foster care. The Managing Director will strategically support efforts in jurisdictions that are geared at preventing abuse and neglect, promoting timely permanency term self-sufficiency for children in foster Care.

    Essential Responsibilities:
    • Acts as Casey’s primary contact in states and jurisdictions assigned. Coordinate efforts internally and with external collaborators to assist the child welfare systems in safe reduction of the number of children in care while improving the lives for youth and families who are in or would have entered foster care.
    • Provides integration and coordination for the strategic consulting team and leadership opportunities for individual team members that enable growth and encourage leadership development with the position. Provides timely and relevant feedback to employees in an effective way. Ensures that employees receive the appropriate training, feedback, performance evaluations, planning documents and compensation as provided under the Human Resource Systems.
    • Responsible for building solid relationships with those individuals and organizations able to create or influence positive systems change, providing sound data driven and outcome focused recommendations, and cultivating and facilitating approval for actionable strategies, including reinvestment, to support child welfare agencies in the safe reduction of youth in foster care.
    • Effectively communicates the work of Strategic Consulting and provides leadership in influencing child welfare practice, policies and laws on a local, state and national level to increase strengths and provide broad wide system impact.
    • Provides support to the EVP – Systems Improvement. Represents EVP when necessary and appropriate.
    • Plays an important leadership role within Casey by promoting internal collaboration and communications as well as leading innovations.
    • Other duties as assigned.
    Qualifications:
  • Master’s Degree in Human Services, Business, Public Administration or a related field is required with a minimum of fifteen years recent, progressive responsible management experience in a public child welfare system, including at least five years at a senior level, preferably in a strategic capacity working at the systems level. Experience personally consulting at the cabinet level public administration may be substituted for recent public administration senior management experience. Experience in strategic planning, systems integration, systems change and an in-depth understanding of multi-state child welfare systems required. Knowledge and experience of current state and jurisdiction administration, needs, and influential contacts required.
  • A balance of initiative and diplomacy is critical, as well as the ability to build relationships, provide assistance and resources, learn fast, conduct assessments/evaluate systems and provide assistance and resources. Must bring relationships and experience that allow for entry into the assigned jurisdictions and be received positively by child welfare administrators.
  • Demonstrated excellent oral and written communication skills are required, along with excellent negotiating and listening skills. A commitment to building personal and organizational sensitivity towards diverse cultural, socio-economic and lifestyle backgrounds is essential.
  • Ability to build relationships, provide assistance, be a resource, make presentations, work independently, take initiative, provide assessments and system evaluation. Excellent leadership skills including training, group facilitation, and supervision are required.
  • Technical proficiency with Microsoft Office and experience with any specific software or technology as needed for the job.
  • This is a regular full-time position that may require travel up to 40% of the time.
  • Ability to protect the confidentiality of sensitive information by learning and following all relevant policies and protocols and using sound judgment in the handling and sharing of that information.
  • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.
  • Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206-378-4699 or hrod@casey.org.

    Systems Administrator

    Seattle, WA

    Casey Family Programs, an Equal Opportunity Employer, is the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. Founded in 1966, we work in 50 states, the District of Columbia and two territories and with more than a dozen tribal nations to influence long-lasting improvements to the safety and success of children, families and the communities where they live. We value diversity and respect for individuals in the workplace.

    Job Summary:
    As a member of the Infrastructure Team this role supports and maintains server infrastructure solutions so that Casey Staff can accomplish the mission of Casey with a high degree of customer satisfaction.

    Essential Responsibilities:
    • Provides day-to-day support, maintenance, and monitoring of Casey’s server environment including maintaining server software, operating systems, hardware, storage area networks, and monitoring systems. 25%
    • Troubleshoots server, network & computer access problems. Monitor and respond to system outage alerts in a timely manner to minimize impact of outage to the business. Communicate outages appropriately and track root cause resolution to reduce recurrence of the outages. 20%
    • Responsible for maintaining health of systems with a focus on MS Exchange, VMWare, and Microsoft System Center servers. Maintenance of automated backups jobs and security patch deployment. 20%
    • Perform project work including the implementation, configuration and administration of infrastructure systems for both internal and external customers. Participate in and manage small and large-scale projects when needed. 15%
    • Provides escalation support to Technology Support groups for all server related issues. Coordinates with coworkers in other disciplines to work together in solving complex technology issues. Enters and tracks support requests in appropriate ticket tracking system(s). 10%
    • Performs other duties as assigned. 10%
    Qualifications:
    • Bachelor’s Degree in Computer Science, Information Technology or related degree with 3 year’s related computer experience is highly desired. MOF or ITILv3 certification highly desired. However, four years of work-related experience will be considered. MSCE certification and SANS GCWIN or GSEC certification desired. If certification not already held candidate will be expected to obtain certification within 1 year.
    • Operational knowledge of Microsoft Windows Server, Windows operating systems, Exchange Server, VMware vSphere, Microsoft System Center is required. Proven troubleshooting and problem solving techniques are required.
    • Strong problem-solving and resolution skills, with previous experience providing support and creative solutions both in-person and remotely.
    • The ability to clearly communicate verbally and in writing with both technical and non-technical staff is essential.
    • Ability to protect the confidentiality of sensitive information by learning and following all relevant policies and protocols and using sound judgment in the handling and sharing of that information.
    • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function.
    • Local travel as well as occasional out of town travel may be required. Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.

    Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206-378-4699 or hrod@casey.org.

    Office Administrator

    Boise, ID

    Casey Family Programs, an Equal Opportunity Employer, is the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. Founded in 1966, we work in 50 states, the District of Columbia and two territories and with more than a dozen tribal nations to influence long-lasting improvements to the safety and success of children, families and the communities where they live. We value diversity and respect for individuals in the workplace.

    Job Summary:
    The Office Administrator is responsible for management of the day to day administrative functions of a Field Office. Designs, implements and oversees effective and efficient administrative processes and partners with the Field Office Management team and with other Casey work units to ensure compliance with applicable laws, local regulatory requirements, Casey policies/procedures and Council on Accreditation standards. This position provides support to the Senior and Directors to accomplish Field Office and Systems Improvement objectives, directly supervises Field Office administrative staff. Responsible for the management of the Field Office physical plant to both protect Casey’s investment and to ensure it is a safe and welcoming environment for youth, families and community partners.

    Essential Responsibilities:
    • Oversees and manages the full range of administrative business functions including developing and maintaining processes and procedures for financial management (employee expenses, payment authorizations, vouchers, credit cards, etc), contract administration, payroll, records retention, and other office operations. Ensures the Field Office is in compliance with applicable guidelines, regulations, Child Placing Agency (CPA) licensure, and deadlines. Responds to incoming inquiries on a wide variety of issues and works extensively with HQ support units to complete work processes and ensure resolution and timely completion of projects. 35%
    • Supervises the Field Office Administrative Assistants and other administrative staff as assigned. Establishes performance expectations, assigns, manages and balances tasks and projects, and manages outcomes. Reviews/approves work, providing feedback and coaching, and ensures opportunities for professional development and growth of supervisees. Provides leadership to administrative staff to promote quality interactions and support to youth and families receiving services and to clinical staff providing services. Utilizes effective conflict resolution and de-escalation skills as needed. 20%
    • Works closely with Senior Director in development of the Field Office business plan and leads the preparation, forecasting and ongoing monitoring of the field office budget. Analyzes monthly budget reports, completes the Monthly Spending Analysis (MSA) and spending reports to ensure accuracy and accountability and submits to Senior Director for review and approval. 20%
    • Responsible for maintenance of Field Office personnel records to ensure compliance with state/county, Casey and Council on Accreditation requirements. Tracks and oversees staff compliance with Casey and state requirements, including training. Responsible for management and documentation of all hiring and personnel changes. 10%
    • Manages projects and coordinates events in conjunction with Casey staff and external partners and collaborators. Provides leadership and oversight of organization and delegation of duties for community and collaborative events. Provides organizational and administrative support to Senior and Directors in Systems Improvement jurisdictional work. Performs SI activities as assigned, such as teaching, scribing for meetings to others. 10%
    • Performs other duties as assigned. 5%
    Qualifications:
    • A college degree and 5 years of relevant office management experience, including 2 years of supervision responsibilities, is required. Working experience in a similar role may be substituted for a degree.
    • Experience in office management, budgeting, project management, and personnel management is necessary.
    • The ability to lead and collaborate with a team of professionals at all levels within Casey and within the local community is required.
    • Strong skills in organization, critical thinking, effective written and verbal communications, listening and ability to balance assertiveness and diplomacy are needed.
    • A broad knowledge of computer software is required. Advanced skills in the Microsoft Office suite are desired.
    • Proven success in working in a diverse, multi-cultural environment is required.
    • Ability to protect the confidentiality of sensitive information by learning and following all relevant policies and protocols and using sound judgment in the handling and sharing of that information.
    • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Local travel as well as occasional out of town travel may be required. Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.

    Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206-378-4699 or hrod@casey.org.

    Family Engagement Liaison

    San Antonio, TX

    Casey Family Programs, an Equal Opportunity Employer, is the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. Founded in 1966, we work in 50 states, the District of Columbia and two territories and with more than a dozen tribal nations to influence long-lasting improvements to the safety and success of children, families and the communities where they live. We value diversity and respect for individuals in the workplace.

    Job Summary:
    The Field Office Family Engagement Liaison position is primarily responsible for the office’s effective implementation of services, supports and tools to promote and expedite permanency and enhance overall well-being. Family Group Conferencing is among the tools to be employed by the Family Engagement Liaison. Family Group Conferencing is a model which focuses on meetings that encourage child-centered and family-focused agendas that harness the strengths of the families. The Family Engagement Liaison meets with family members to engage around legal and relational permanency. They conduct family finding, engagement and support activities to promote permanent connections. Application of this and other models assist in better permanency and transition planning for youth and families receiving services from Casey Family Programs with the ultimate goal of achieving legal and relational permanency.

    Essential Responsibilities:
    • Contacts relatives, conducts initial screening, provides an orientation to the process, and arranges for their participation in Family Group Decision Making (FGDM) or other team decision making meetings. Determines the family’s cultural and language needs. Discusses meeting location, transportation, confidentiality, and safety issues. Helps family establish a purpose of the conference and counsels families about local resources and their basic needs, if applicable. 30%
    • Via use of the FGDM and other conferencing models, develops positive relationships with each youth and family; may assist in the management of placement disruptions and coordinates the search for appropriate placement resources to ensure best outcomes for youth, new caretakers, and former care providers. Acts as a family engagement liaison in team meetings and serves as the content expert supporting staff with successful implementation of engagement strategies. 20%
    • Related to FGDM and other team meetings, maintains written case records and prepares necessary reports: court reports; program development proposals; special reports containing caseload data for annual budget; and on-going correspondence. Follows all FGDM procedures and ensures that the program remains consistent with values, beliefs, and philosophy of the model (i.e., ensures fidelity). Attends all relevant trainings and participates in the delivery of training in accordance with the level of field office need. 20%
    • Represents Casey Family Programs and the Field Office in the community. In the service of systems improvement endeavors, builds positive community relationships, develops working relationships with other social welfare professionals, learns and transfers best clinical practices, addresses barriers in the interest of improving, and promoting awareness and advocacy on behalf of child welfare issues. May develop and coordinate resources pertinent to the emotional, interpersonal, physical, educational, self-sufficiency, cultural, and legal needs of youth and families. 15%
    • Works closely with State/County child welfare workers and supervisors to review cases and process referrals. Obtains detailed referral information, assesses referrals against FG Decision Making eligibility criteria and confers with referral source regarding prospective participants, including the youth. 10%
    • Other duties as assigned. 5%
    Qualifications:
    • Master’s Degree in Social Work from an accredited institution and a minimum of five years clinical experience in foster care or other child welfare and family service related practice is required.
    • Broad knowledge of social work practice and clinical theory, including diagnostic and treatment skills in family systems approach is essential. Already possessing the FG Decision Making practice competency or a passionate willingness to learn and exercise the model with families is required.
    • Expertise in the areas of permanency, improved well-being outcomes for youth in care, and family engagement, community supports and evidenced based and promising practices aimed at strengthening families and ensuring child safety required. Clinical expertise in the area of family systems and knowledge in the areas of substance abuse, mental health and domestic violence necessary.
    • Knowledge of local and national laws, and policies and procedures governing foster and kinship care is helpful. This position requires an exceptional ability to relate well to children and families of varied cultural, socioeconomic and life-style backgrounds.
    • Demonstrated excellent written and verbal communication skills are critical for this position.
    • Basic computer knowledge and experience with MS Office (Word, Excel and Outlook) is necessary. An appreciation of the importance of retrieving and analyzing data is essential.
    • Ability to protect the confidentiality of sensitive information by learning and following all relevant policies and protocols and using sound judgment in the handling and sharing of that information.
    • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Local travel required for home visits, meetings with families, and other regularly meetings as well as occasional out of town travel are required. Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.
    • Bilingual strongly preferred

    Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206-378-4699 or hrod@casey.org.

    Administrative Assistant

    Austin, TX

    Casey Family Programs, an Equal Opportunity Employer, is the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. Founded in 1966, we work in 50 states, the District of Columbia and two territories and with more than a dozen tribal nations to influence long-lasting improvements to the safety and success of children, families and the communities where they live. We value diversity and respect for individuals in the workplace.

    Job Summary:
    The Administrative Assistant – Field Office is responsible for supporting the day to day operations of the field office, including fiscal management, administrative support to clinical teams and employee supports. Works with Casey staff, youth and families, and collaborators to help provide high quality direct service programs. Serves as back-up in the absence of the Office Administrator.

    Essential Responsibilities:

    • Receives invoices and prepares invoices for reimbursement and/or payments to constituents and vendors while ensuring that approval process and financial guidelines are met. Prepares employee expense reports, credit card reconciliations, and other financial documents in line with Casey’s policies and procedures. Monitors state reimbursements in alignment with the jurisdiction agreement and engages with state/county partners for resolution of discrepancies. Monitors and reconciles recurring roster by tracking changes in client status on a monthly basis, at minimum. Ensures Field Office credit card and petty cash distribution and safe keeping procedures are followed. Maintains and implements Field Office Operating Manual protocols. 30%
    • Manages paper and electronic files in accordance with applicable guidelines, local regulatory requirements, Casey practice standards and Council on Accreditation COA accreditation. Enters information into various electronic tracking systems, monitors due dates and coordinates with direct service staff on interface with resource parents in obtaining required documentation. Prepares recurring and ad hoc reports upon request. Prepares documents and presentations for leadership to improve Field Office operations and outcomes. Archives client and administrative files in accordance with Casey records retention protocols. Uploads approved contract requests and request for services into Casey’s Agreement and Reporting Tool (ART), tracks current, expiring, and archived contracts. Tracks contract expenditures to ensure spending aligns with contract limits. 20%
    • Acts as the receptionist, and serves as the first point of contact for a wide range of internal and external inquiries, including emergency and crisis calls from youth, young adults, alumni, and families. Works under the direction of the Office Administrator to respond to requests or redirects caller/visitor to the appropriate staff member. 15%
    • Provides administrative support to foster care and prevention teams. Includes preparing vouchers and invoices for client services, preparing service package and resource family binders with necessary forms to be used by clinical staff with clients, coordinating criminal background checks, insurance and driving records, and tracking for foster care requirements. Requires basic understanding of service packages and navigation of the Casey’s Case Management System (EPIK) in order to ensure accurate enrollment status, Continuing Education and Job Training scholarship (CEJT) tracking, and reconciliation of client data. 15%
    • Provides general office support to Field Office staff, including calendaring, ordering supplies, travel arrangements and advances, usage and maintenance of technology, i.e. computers and phones, coordination of VTC, conference calls and meetings, office equipment and vehicles, mail distribution, and performing minor facilities maintenance. Coordinates internal and external events, to include parking, catering, contracts, hotel reservations, travel arrangements and other tasks as needed. 15%
    • Performs other duties as assigned. 5%

    Qualifications:

    • A high school diploma and at least 3 years of administrative support experience are required. A college degree and/or training in general business administration is a plus.
    • Strong organizational skills and effective written and verbal communication skills are needed.
    • A broad knowledge of computer software is required. Advanced skills in the Microsoft Word and Microsoft Excel are desired.
    • Strong youth and family engagement skills.
    • Ability to work independently, while also taking direction.
    • Proven success in working in a diverse, multi-cultural environment is required.
    • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Ability to protect the confidentiality of sensitive information by learning and following all relevant policies and protocols and using sound judgment in the handling and sharing of that information.
    • Local travel as well as occasional out of town travel may be required. Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.

    Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206-378-4699 or hrod@casey.org.

    Supervisor, Prevention & Permanency Services

    Seattle, WA

    Casey Family Programs, an Equal Opportunity Employer, is the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. Founded in 1966, we work in 50 states, the District of Columbia and two territories and with more than a dozen tribal nations to influence long-lasting improvements to the safety and success of children, families and the communities where they live. We value diversity and respect for individuals in the workplace.

    Job Summary:
    This position assists the Director and Senior Director – Field Office in the management of Field Office prevention and permanency services both administratively and clinically. The Supervisor, Prevention and Permanency Services, supervises prevention specialist and permanency expeditors who are working with youth in or at risk of entering the foster care system with the objectives of ensuring that no child ages out of foster care without legal and relational permanence and improving overall well-being outcomes for children, youth, young adults and families. In collaboration with the Director, the Supervisor assists in assuring that the CFS workforce is focused on achieving organizational goals through their direct practice and consultation roles. This position works with the Director to build and improve access to community resources so that families are better able to meet the needs of their children.

    Essential Responsibilities:

    • Collaborates with the Director Field Office to develop, maintain, and evaluate services that are focused on prevention, increased permanency and improved well-being outcomes for youth. Encourages innovative approaches that promote positive outcomes and have the potential to spread to other jurisdictions. Collaborates with internal and external partners to gather and evaluate data to determine efficacy of services and strategies and to promote data driven decision making.
    • Serves as a change agent with internal/external partners in the deepening of permanency planning services for youth that are in or at risk of entering care. This includes identifying, assessing and implementing programs and strategies that have demonstrated results in achieving outcomes, specifically in the area of accelerating and increasing the identification of permanent lifelong connections for children and youth.
    • Responds to after-hours requests and crisis situations involving youth and families enrolled in full case management.
    • Keeps apprised of current clinical practices and develops proposals, standards, and methods to improve the quality of services to youth and families.
    • Other duties as assigned.
    Qualifications:
    • A Master's Degree in Social Work or Master’s Degree in an area of study focusing on direct practice in child welfare that includes a clinical internship or practicum.
    • A minimum of six years of combined clinical practice and supervisory experience is required. A minimum of two years of public child welfare experience is preferred.
    • Demonstrated knowledge of social work practice and theory, specifically in the areas of human development, group and individual therapy, systems family therapy, community development, conflict resolution, cross-cultural intervention, substance abuse, domestic violence and mental health systems issues and basic casework methods is required.
    • Expertise in the areas of permanency, improved well-being outcomes for youth in care, and family engagement, community supports and evidenced based and promising practices aimed at strengthening families and ensuring child safety required. Clinical expertise in the area of family systems and knowledge in the areas of substance abuse, mental health and domestic violence necessary.
    • Experience in clinical supervision, administration, budgeting, office management, project management, and personnel management is required, along with a commitment to lifelong learning.
    • A balance of assertiveness and diplomacy is critical, as well as effective listening skills and excellent verbal and written communications skills.
    • The ability to lead or collaborate with a team of professionals at all levels within Casey and externally is imperative to this position as well as valuing a diversity of work styles, people, directions, and functions.
    • Workplace practices at Casey Family Programs encourage respect for diversity and individual differences.
    • Ability to manage projects to organization outcomes, including work plan development and consultation and coaching skills.
    • Proficient with MS Office (Word, Excel, SharePoint, and Outlook) as well as electronic case management systems required.
    • Travel of up to 30% required.
    • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.

    Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206-378-4699 or hrod@casey.org.

    Equal Employment Opportunity Statement

    Casey Family Programs recognizes the value of a culturally diverse work force and is committed to equal opportunity to all qualified applicants and employees.

    Casey Family Programs will recruit, hire, train and promote individuals in all job titles without regard to age, ancestry, color, creed, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, national origin, physical or mental disabilities, pregnancy, childbirth, breastfeeding or related medical condition, race, religion, sexual orientation, veteran status, or other basis protected by applicable law. In addition, all personnel actions such as compensation, promotion, demotion, benefits, transfers, staff reductions, terminations, reinstatement and rehire, training and tuition assistance will be administered in accordance with the principles of equal employment opportunity.

    Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206.378.4699 or .