Thank you for your interest in Casey Family Programs. We invite you to explore our open positions.

Office Administrator

Yakima, WA

Casey Family Programs, an Equal Opportunity Employer, is the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. Founded in 1966, we work in 50 states, the District of Columbia and Puerto Rico to influence long-lasting improvements to the safety and success of children, families and the communities where they live. We value diversity and respect for individuals in the workplace.

Job Summary:
The Office Administrator is responsible for management of the day to day administrative functions of the System Improvement field office. Designs, implements and oversees effective and efficient administrative processes and partners with the management team and with other Casey work units to ensure compliance with applicable laws, local regulatory requirements, Casey policies/procedures and standards. This position provides support to the Managing Director and management team to accomplish Systems Improvement objectives. Responsible for the management of the field office physical plant to both protect Casey’s investment and to ensure it is a safe and welcoming environment.

Essential Responsibilities:
  • Oversees and manages the full range of administrative business functions including developing and maintaining processes and procedures for financial management (employee expenses, payment authorizations, credit cards, etc.), contract administration, facility management to include equipment monitoring, facility maintenance, building management liaison, security, and other office operations as needed. Responds to incoming inquiries on a wide variety of issues and works extensively with other support units to complete work processes and ensure resolution and timely completion of projects. 30%
  • Manages projects and events in conjunction with the MD, Senior Director(s) and work unit leadership team. Researches venues, negotiates contracts, organizes food and transportation, sends invitations and prepares meeting materials. Coordinates with work unit staff, other Casey work units, external partners, and vendors to ensure successful project/event completion. 30%
  • Maintains the MD and/or Senior Director’s calendar and travel schedule. Works closely with the MD, Senior Director(s), the work unit leadership team, and other internal and external parties to ensure a well-coordinated schedule. Provides support coordinating meetings, preparing documentation, and scribing meeting notes. Administers the SharePoint site. 20%
  • Supports the MD or Senior Director and the work unit leadership team in the development of the budget. Provides ongoing budget monitoring and variance analysis; prepares budget adjustments as needed. Works with work unit staff to ensure accurate processing of invoices, expense reports, and other financial items. 15%
  • Supervises the administrative assistants and other administrative staff as assigned. Establishes performance expectations, assigns, manages and balances tasks and projects, and manages outcomes. Reviews/approves work, providing feedback and coaching, and ensures opportunities for professional development and growth of supervisees. Provides leadership to administrative staff to promote quality interactions and support to youth and families receiving services and to clinical staff providing services. Utilizes effective conflict resolution and de-escalation skills as needed. May not have supervision depending on location.
  • Performs other duties as assigned. 5%
Qualifications:
  • A college degree and 5 years of relevant office management experience, including 2 years of supervision responsibilities, is required. Working experience in a similar role may be substituted for a degree.
  • Experience in office management, budgeting, project management, and personnel management is necessary.
  • The ability to lead and collaborate with a team of professionals at all levels within Casey and external partners is required.
  • Strong skills in organization, critical thinking, effective written and verbal communications, listening and ability to balance assertiveness and diplomacy are needed.
  • A broad knowledge of computer software is required. Advanced skills in the Microsoft Office suite are desired.
  • Proven success in working in a diverse, multi-cultural environment is required.
  • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Local travel as well as occasional out of town travel may be required. Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.
  • Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206-378-4699 or hrod@casey.org.

    Service Desk Analyst II

    Seattle, WA

    Casey Family Programs, an Equal Opportunity Employer, is the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. Founded in 1966, we work in 50 states, the District of Columbia and Puerto Rico to influence long-lasting improvements to the safety and success of children, families and the communities where they live. We value diversity and respect for individuals in the workplace.

    This is a six month time limited position that includes benefits eligibility and the possibility of extension.

    Job Summary:
    Responds to requests for information about technology products and services, fulfills requests to receive service, and documents and resolves incidents impacting staff use of technology. The Service Desk organization serves as the primary public-facing entity of the Technology Services department and as a component of this function, the Service Desk Analyst provides services in a manner that is focused on the needs of the customer, timely, and maintains or improves the productivity of the organization.

    Essential Responsibilities:

    • Serves as a point of escalation for complex technical problems and works to diagnose, investigate and resolve incidents in a timely manner; works cross-functionally with other support teams and Service Owners within Technology Services for issues that cannot be resolved at the Service Desk. 20%
    • Leads operational work efforts and project based work initiatives independently and/or in a team environment; provides analysis and partners on projects and initiatives as it relates to technology process improvements; analyzes, translates, and documents business requirements into technical specifications. 20%
    • Conducts training for Service Desk Analyst I Technicians and serves as a backup for operational support; provides end user support for remote technologies including laptops, mobile devices, home office peripherals and home office networks via phone, email and in person contact. 20%
    • Contributes to the Problem Management function and raises visibility for issues that impacts staff or has a high likelihood of reoccurring; responsible for compiling operational metrics and performing data analysis to identify trends, chronic problems, and other issues that should be addressed; leverages data to drive changes in the environment. 10%
    • Responsible for administering security of user accounts, groups, and workstations; enforces security policy, identifies areas where policy conflicts with business needs and escalates to Management; models and trains staff on proper security practices for email, accounts, and workstation usage. 10%
    • Responsible for creating/updating process and procedural documentation for both new and existing technologies in the Service Desk knowledge repository; develops education plans, knowledge and training for Casey staff and creates and implements self-help opportunities. 10%
    • Performs other duties as assigned. 10%

    Qualifications:

    • Technical degree in a computer related field or the equivalent in work experience required; A minimum of 5 years’ experience providing support in a Service Desk or Help Desk environment; MOF or ITILv3 certification highly desired.
    • Solid Understanding of Windows server concepts and the ability to troubleshoot problems that could be a result of server issues; must be proficient in Active Directory and the Exchange Management Console; knowledge of software deployment and patch management automation tools, such as Microsoft SCCM.
    • Solid understanding of video teleconferencing technologies, support and best practices; ability to troubleshoot video and audio issues. Knowledge of Lifesize equipment and ShoreTel a plus.
    • Experience in handling difficult or sensitive situations and confidential information; must be able to effectively communicate to staff at all levels of the organization including Board of Trustees and Executive leadership; demonstrates leadership capability and makes sound decisions and judgments.
    • Team player with demonstrated effectiveness in working in a collaborative environment; supports coordination and cooperation amongst peers.
    • Working knowledge of project management and business analysis best practices; delivers efficient and high quality results and demonstrates analytical skills, incorporating business and technical processes and priorities.
    • Conveys information to diverse audiences, orally and in writing, in a way that is easily understood and actionable; understands and works in line with the foundations mission, values, operations, structure, and goals.
    • Ability to protect the confidentiality of sensitive information by learning and following all relevant policies and protocols and using sound judgment in the handling and sharing of that information.
    • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; the ability to work at a computer for extended periods of time as a primary job function; ability to occasionally lift up to 50 pounds; occasionally carry up to 25 pounds; sit and stand frequently while completing tasks; walk, climb, bend and kneel and crouch occasionally; and the ability to do frequent overhead and shoulder-level reaching, pushing, pulling and grasping.

    Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206-282-3330 or hrod@casey.org.

    Business Systems Advisor

    Seattle, WA

    Casey Family Programs, an Equal Opportunity Employer, is the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. Founded in 1966, we work in 50 states, the District of Columbia and Puerto Rico to influence long-lasting improvements to the safety and success of children, families and the communities where they live. We value diversity and respect for individuals in the workplace.

    Job Summary:
    The Business Systems Advisor provides expert level technical business analysis and project management to the department, teams, and customers regarding business solutions including business needs, requirements, options, risks, and limitations. The Business Systems Advisor is also responsible for service ownership of multiple services.

    Essential Responsibilities:

    • Planning and Analysis: Leads the planning, analysis, evaluation, selection, design, implementation, and maintenance of business solutions and products to meet the business needs, including integrating new solutions into existing systems. Develops and documents business processes and requirements including logical data models and process maps and technical documentation on business applications. Performs reporting and data analysis as necessary. Performs security assessment and risk analysis for new and existing IT services. Provides consultation to, and partners with, stakeholders, sponsors, IT and management for new and existing solutions. 45%
    • Service Ownership: Performs Service Owner duties including handling Tier 2 and Tier 3 requests, creating and maintaining procedure and training documentation and periodic reviews of services to address problems and opportunities for improvement. Responsible for recommendations to management on the future evolution/roadmap of assigned services. 25%
    • Project Management: Creates project plans. Accountable for scope, deliverables and milestones. Manages project risk associated with team and vendor deliverables and milestones. Establishes timelines, and effective progress measures that include vendor and staff workload and productivity. Communicates status, risk and mitigation strategies, and manages project approval gates. 15%
    • Leadership: Provides advice and consultation to business owners and team members for new and existing business solutions requiring business analysis or database support. Provides mentoring, training and support to Casey staff and TS coworkers on business applications. 10%
    • Supportive Teamwork: Performs other duties as assigned. 5%

    Qualifications:

    • Bachelor’s Degree or equivalent experience delivering business solutions with a focus on system integration is required. A master’s degree or equivalent experience in Computer Science, Information Systems or related field is preferred, including a minimum of 7 years professional work experience with technologies and business/systems analysis.
    • Demonstrated technical skills in the majority of the following: system design/analysis, project management, implementation, integration, support, reporting, and data analysis. Additional requirements include strong logic and process mapping skills. Strong communication skills and the ability to write and speak clearly on technical subjects to a variety of audiences in the organization (including technical and non-technical) are essential.
    • Experience performing business analysis with web based products and tools is required. Experience with Tableau, SSRS, SharePoint, Windows, Visio, reporting, data analysis, HR/Finance systems and Active Directory is desired.
    • Demonstrated ability to navigate fluid work environments where roles and responsibilities are continually changing and may at times be ambiguous. Ability to adjust to, and master, working with employees with differing perspectives and personalities.
    • Demonstrated project management and business analysis experience leading cross functional initiatives and partnering with senior management in a variety of functional areas.
    • Demonstrated solid leadership and collaboration skills and the ability to partner with, and coach other professionals in a collaborative team environment.
    • Experience with developing requirements in an agile environment. Agile certification desired.
    • Ability to protect the confidentiality of sensitive information by learning and following all relevant policies and protocols and using sound judgment in the handling and sharing of that information.
    • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function.

    Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206-378-4699 or hrod@casey.org.

    Social Worker - Seattle

    Seattle, WA

    Casey Family Programs, an Equal Opportunity Employer, is a national operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. We believe in the intrinsic dignity and value of every person. We strive for fairness and justice in the way people are treated and the opportunities they have to succeed by addressing racism, unequal treatment and other barriers to inclusion.

    Job Summary:
    The Social Worker is primarily responsible for the coordination and delivery of services to youth, young adults and families who are in the child welfare system, have been involved with the child welfare system or are at risk of entering the child welfare system. The service interventions designed by the Social Worker result in safety and improved outcomes in permanency and well being which impact reduction of entry into foster care, reduction of length of stay in foster care and increased exits foster care. In collaboration with field office staff, this position assists in assuring that the CFS workforce is focused on achieving organizational goals through their direct practice and consultation roles. The Social Worker provides clinical case management and works closely with public child welfare system staff, supervisors and court personnel to identify and mitigate barriers to timely permanency. The Social Worker is on call 24 hours per day, subject to each field office’s mode of ensuring coverage.

    Essential Responsibilities:

    • Provides case management services for youth, young adults and families on assigned caseload, in accordance Casey practice standards, local regulatory requirements and accreditation standards. This includes clinical assessment of individual and family safety/functioning/needs; assessing and identifying pathways and barriers to legal and relational permanency; arranging for supportive/ameliorative services that address permanency and well being needs; and working effectively with the local child welfare jurisdiction to achieve the identified outcomes. Makes assessment of need for relevant services and coordinates with vendors the securing of services and as appropriate provides initial review and approval of invoices and reports against allocated budgets. Complies with all documentation requirements for internal and external audits of case records and documents work to inform best practice in expediting permanency in foster care. 35%

    • Responsible for guiding the process towards permanency and improved well being by engaging all stakeholders in the development and implementation of case goals and service strategies to meet those goals. This is achieved through development of effective, intensive relationships with clients, collaterals, public system workers and supervisors, members of the judiciary and community service providers that are goal directed and informed by the mutually developed case goals and includes arrangement and facilitation of regular extended team meetings. Implementation of service strategies requires application of clinical knowledge related to mental health, Family Group Decision Making, family finding and birth family engagement as well as specialized knowledge in promotion of positive outcomes in permanency, education, employment and an ability to maximize community supports and resources. Permanency focused work includes engagement of birth parents for reunification, relative and non-related caregivers for adoption/guardianship and identification of needed post permanency support to ensure stability and longevity of legal and relational permanence. In collaboration with Family Engagement Liaison, coordinates, determines appropriate plan and implements the selected Family Group Conferencing (FGC) plans. Adds to FGC capacity in Field Office by conducting FGCs as part of overall work assignment. 30%

    • Collaborates with field office leadership and staff to coordinate teaming activities to expedite improved outcomes for all clients served and to support a continuous learning environment. This includes participation in clinical staffing processes as both recipient and contributor to case review, partnering with field office staff to ensure that clients are effectively served through the life of the case and actively engaging in ongoing learning activities. Participates in staff meetings to assess referrals/resource families, analyze data to inform practice/program improvements and identify process improvement to ensure field office goals are met. 20%

    • May consult, teach, facilitate groups, and otherwise assist in the advancement of learning of targeted youth, professionals, and families. Provides expertise to external partners through Systems Improvement efforts such as Permanency Roundtables in jurisdictions around the country to promote improved permanency outcomes. Serves, by appointment, on various Casey work committees or task forces. 10%

    • Other duties as assigned 5%

    Qualifications:

    • Master's Degree in Social Work or Master’s Degree in an area of study focusing on direct practice in child welfare that includes a clinical internship or practicum.
    • Five years of professional child welfare social service experience, two years of which must have been at the advanced level, is also required.
    • Broad knowledge of social work practice and clinical theory, including diagnostic and treatment skills in family systems approach, is essential.
    • Expertise in the areas of permanency, improved well-being outcomes for youth in care, and family engagement, community supports and evidenced based and promising practices aimed at strengthening families and ensuring child safety required. Clinical expertise in the area of family systems and knowledge in the areas of substance abuse, mental health and domestic violence necessary.
    • Proficient with MS Office (Word, Excel, SharePoint, Outlook) as well as electronic case management systems required.
    • Demonstrated excellent written and verbal communication skills are critical for this position.
    • Workplace practices at Casey Family Programs encourage respect for diversity and individual differences.
    • Ability to protect the confidentiality of sensitive information by learning and following all relevant policies and protocols and using sound judgment in the handling and sharing of that information.
    • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Local travel required for home visits, meetings with families, and other regularly meetings as well as occasional out of town travel are required. Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.

    Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206-282-3330 or hrod@casey.org.

    Social Worker - Yakima

    Yakima, WA

    Casey Family Programs, an Equal Opportunity Employer, is a national operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. We believe in the intrinsic dignity and value of every person. We strive for fairness and justice in the way people are treated and the opportunities they have to succeed by addressing racism, unequal treatment and other barriers to inclusion.

    Job Summary:
    The Social Worker is primarily responsible for the coordination and delivery of services to youth, young adults and families who are in the child welfare system, have been involved with the child welfare system or are at risk of entering the child welfare system. The service interventions designed by the Social Worker result in safety and improved outcomes in permanency and well being which impact reduction of entry into foster care, reduction of length of stay in foster care and increased exits foster care. In collaboration with field office staff, this position assists in assuring that the CFS workforce is focused on achieving organizational goals through their direct practice and consultation roles. The Social Worker provides clinical case management and works closely with public child welfare system staff, supervisors and court personnel to identify and mitigate barriers to timely permanency. The Social Worker is on call 24 hours per day, subject to each field office’s mode of ensuring coverage.

    Essential Responsibilities:

    • Provides case management services for youth, young adults and families on assigned caseload, in accordance Casey practice standards, local regulatory requirements and accreditation standards. This includes clinical assessment of individual and family safety/functioning/needs; assessing and identifying pathways and barriers to legal and relational permanency; arranging for supportive/ameliorative services that address permanency and well being needs; and working effectively with the local child welfare jurisdiction to achieve the identified outcomes. Makes assessment of need for relevant services and coordinates with vendors the securing of services and as appropriate provides initial review and approval of invoices and reports against allocated budgets. Complies with all documentation requirements for internal and external audits of case records and documents work to inform best practice in expediting permanency in foster care. 35%

    • Responsible for guiding the process towards permanency and improved well being by engaging all stakeholders in the development and implementation of case goals and service strategies to meet those goals. This is achieved through development of effective, intensive relationships with clients, collaterals, public system workers and supervisors, members of the judiciary and community service providers that are goal directed and informed by the mutually developed case goals and includes arrangement and facilitation of regular extended team meetings. Implementation of service strategies requires application of clinical knowledge related to mental health, Family Group Decision Making, family finding and birth family engagement as well as specialized knowledge in promotion of positive outcomes in permanency, education, employment and an ability to maximize community supports and resources. Permanency focused work includes engagement of birth parents for reunification, relative and non-related caregivers for adoption/guardianship and identification of needed post permanency support to ensure stability and longevity of legal and relational permanence. In collaboration with Family Engagement Liaison, coordinates, determines appropriate plan and implements the selected Family Group Conferencing (FGC) plans. Adds to FGC capacity in Field Office by conducting FGCs as part of overall work assignment. 30%

    • Collaborates with field office leadership and staff to coordinate teaming activities to expedite improved outcomes for all clients served and to support a continuous learning environment. This includes participation in clinical staffing processes as both recipient and contributor to case review, partnering with field office staff to ensure that clients are effectively served through the life of the case and actively engaging in ongoing learning activities. Participates in staff meetings to assess referrals/resource families, analyze data to inform practice/program improvements and identify process improvement to ensure field office goals are met. 20%

    • May consult, teach, facilitate groups, and otherwise assist in the advancement of learning of targeted youth, professionals, and families. Provides expertise to external partners through Systems Improvement efforts such as Permanency Roundtables in jurisdictions around the country to promote improved permanency outcomes. Serves, by appointment, on various Casey work committees or task forces. 10%

    • Other duties as assigned 5%

    Qualifications:

    • Master's Degree in Social Work or Master’s Degree in an area of study focusing on direct practice in child welfare that includes a clinical internship or practicum.
    • Five years of professional child welfare social service experience, two years of which must have been at the advanced level, is also required.
    • Broad knowledge of social work practice and clinical theory, including diagnostic and treatment skills in family systems approach, is essential.
    • Expertise in the areas of permanency, improved well-being outcomes for youth in care, and family engagement, community supports and evidenced based and promising practices aimed at strengthening families and ensuring child safety required. Clinical expertise in the area of family systems and knowledge in the areas of substance abuse, mental health and domestic violence necessary.
    • Proficient with MS Office (Word, Excel, SharePoint, Outlook) as well as electronic case management systems required.
    • Demonstrated excellent written and verbal communication skills are critical for this position.
    • Workplace practices at Casey Family Programs encourage respect for diversity and individual differences.
    • Ability to protect the confidentiality of sensitive information by learning and following all relevant policies and protocols and using sound judgment in the handling and sharing of that information.
    • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Local travel required for home visits, meetings with families, and other regularly meetings as well as occasional out of town travel are required. Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.

    Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206-282-3330 or hrod@casey.org.

    Social Worker - Bay Area Field Office

    Oakland, CA

    Casey Family Programs, an Equal Opportunity Employer, is a national operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. We believe in the intrinsic dignity and value of every person. We strive for fairness and justice in the way people are treated and the opportunities they have to succeed by addressing racism, unequal treatment and other barriers to inclusion.

    Job Summary:
    The Social Worker is primarily responsible for the coordination and delivery of services to youth, young adults and families who are in the child welfare system, have been involved with the child welfare system or are at risk of entering the child welfare system. The service interventions designed by the Social Worker result in safety and improved outcomes in permanency and well being which impact reduction of entry into foster care, reduction of length of stay in foster care and increased exits foster care. In collaboration with field office staff, this position assists in assuring that the CFS workforce is focused on achieving organizational goals through their direct practice and consultation roles. The Social Worker provides clinical case management and works closely with public child welfare system staff, supervisors and court personnel to identify and mitigate barriers to timely permanency. The Social Worker is on call 24 hours per day, subject to each field office’s mode of ensuring coverage.

    Essential Responsibilities:

    • Provides case management services for youth, young adults and families on assigned caseload, in accordance Casey practice standards, local regulatory requirements and accreditation standards. This includes clinical assessment of individual and family safety/functioning/needs; assessing and identifying pathways and barriers to legal and relational permanency; arranging for supportive/ameliorative services that address permanency and well being needs; and working effectively with the local child welfare jurisdiction to achieve the identified outcomes. Makes assessment of need for relevant services and coordinates with vendors the securing of services and as appropriate provides initial review and approval of invoices and reports against allocated budgets. Complies with all documentation requirements for internal and external audits of case records and documents work to inform best practice in expediting permanency in foster care. 35%

    • Responsible for guiding the process towards permanency and improved well being by engaging all stakeholders in the development and implementation of case goals and service strategies to meet those goals. This is achieved through development of effective, intensive relationships with clients, collaterals, public system workers and supervisors, members of the judiciary and community service providers that are goal directed and informed by the mutually developed case goals and includes arrangement and facilitation of regular extended team meetings. Implementation of service strategies requires application of clinical knowledge related to mental health, Family Group Decision Making, family finding and birth family engagement as well as specialized knowledge in promotion of positive outcomes in permanency, education, employment and an ability to maximize community supports and resources. Permanency focused work includes engagement of birth parents for reunification, relative and non-related caregivers for adoption/guardianship and identification of needed post permanency support to ensure stability and longevity of legal and relational permanence. In collaboration with Family Engagement Liaison, coordinates, determines appropriate plan and implements the selected Family Group Conferencing (FGC) plans. Adds to FGC capacity in Field Office by conducting FGCs as part of overall work assignment. 30%

    • Collaborates with field office leadership and staff to coordinate teaming activities to expedite improved outcomes for all clients served and to support a continuous learning environment. This includes participation in clinical staffing processes as both recipient and contributor to case review, partnering with field office staff to ensure that clients are effectively served through the life of the case and actively engaging in ongoing learning activities. Participates in staff meetings to assess referrals/resource families, analyze data to inform practice/program improvements and identify process improvement to ensure field office goals are met. 20%

    • May consult, teach, facilitate groups, and otherwise assist in the advancement of learning of targeted youth, professionals, and families. Provides expertise to external partners through Systems Improvement efforts such as Permanency Roundtables in jurisdictions around the country to promote improved permanency outcomes. Serves, by appointment, on various Casey work committees or task forces. 10%

    • Other duties as assigned 5%

    Qualifications:

    • Master's Degree in Social Work or Master’s Degree in an area of study focusing on direct practice in child welfare that includes a clinical internship or practicum.
    • Five years of professional child welfare social service experience, two years of which must have been at the advanced level, is also required.
    • Broad knowledge of social work practice and clinical theory, including diagnostic and treatment skills in family systems approach, is essential.
    • Expertise in the areas of permanency, improved well-being outcomes for youth in care, and family engagement, community supports and evidenced based and promising practices aimed at strengthening families and ensuring child safety required. Clinical expertise in the area of family systems and knowledge in the areas of substance abuse, mental health and domestic violence necessary.
    • Proficient with MS Office (Word, Excel, SharePoint, Outlook) as well as electronic case management systems required.
    • Demonstrated excellent written and verbal communication skills are critical for this position.
    • Workplace practices at Casey Family Programs encourage respect for diversity and individual differences.
    • Ability to protect the confidentiality of sensitive information by learning and following all relevant policies and protocols and using sound judgment in the handling and sharing of that information.
    • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Local travel required for home visits, meetings with families, and other regularly meetings as well as occasional out of town travel are required. Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.

    Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206-282-3330 or hrod@casey.org.

    Case Assistant

    Oakland, CA

    Casey Family Programs, an Equal Opportunity Employer, is the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. Founded in 1966, we work in 50 states, the District of Columbia and Puerto Rico to influence long-lasting improvements to the safety and success of children, families and the communities where they live. We value diversity and respect for individuals in the workplace.

    Job Summary:
    The Field Office (FO) Case Assistant is responsible for performing a wide variety of support and administrative tasks for FO Social Workers, Family Developers and other FO staff as assigned. This position has basic knowledge of service delivery areas and permanency work within child welfare.

    Essential Responsibilities:

    • Assists FO Social Workers and Family Developer with collecting and updating youth and family information for intake studies, case management services, training records, and other required case record documentation. Includes case mining and obtaining/tracking of medical, dental and vision records. 30%
    • Supports FO Social Workers by coordinating youth and family logistics around court appearances, team meetings, birth family visits, Family Group Conferences, connection to community programs and resources, etc. Assists with supervision and/or transportation of youth for scheduled sibling visitations. 25%
    • Assists with filing support to maintain case record files and data in an accurate and efficient manner that complies with field office, Casey, local regulatory and Council on Accreditation standards. Partners with FO staff to prepare records for review to ensure quick and timely corrective action of compliance and case record review findings and required changes. Assists with securing child-related records such as birth certificates, Social Security cards, report cards, etc. 20%
    • Assists FO Social Workers and Family Developer with coordination of youth and family groups and events, resource parent trainings, recruitment and retention activities, and preparing for/submitting licensure and re-licensure packets. 15%
    • Works on FO projects, provides back-up support to Administrative Assistants, and serves as a committee member as requested. 5%
    • Performs other duties as assigned. 5%

    Qualifications:

    • A combination of 4 or more years of education and experience in child welfare or related field required.
    • A Bachelor’s Degree in Social Work or comparable human service field from an accredited college or university or related field is preferred.
    • Requires interpersonal, organizational, teaching, teamwork, and strong communication skills.
    • Requires strong family and youth engagement skills.
    • Requires working knowledge of Microsoft Office products.
    • Ability to protect the confidentiality of sensitive information by learning and following all relevant policies and protocols and using sound judgment in the handling and sharing of that information.
    • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Local travel as well as occasional out of town travel may be required. Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.

    Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206-282-3330 or hrod@casey.org.

    Administrative Assistant

    Oakland, CA

    Casey Family Programs, an Equal Opportunity Employer, is the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. Founded in 1966, we work in 50 states, the District of Columbia and Puerto Rico to influence long-lasting improvements to the safety and success of children, families and the communities where they live. We value diversity and respect for individuals in the workplace.

    Job Summary:
    The Administrative Assistant – Field Office is responsible for supporting the day to day operations of the field office, including fiscal management, administrative support to clinical teams and employee supports. Works with Casey staff, youth and families, and collaborators to help provide high quality direct service programs. Serves as back-up in the absence of the Office Administrator.

    Essential Responsibilities:

    • Receives invoices and prepares invoices for reimbursement and/or payments to constituents and vendors while ensuring that approval process and financial guidelines are met. Prepares employee expense reports, credit card reconciliations, and other financial documents in line with Casey’s policies and procedures. Monitors state reimbursements in alignment with the jurisdiction agreement and engages with state/county partners for resolution of discrepancies. Monitors and reconciles recurring roster by tracking changes in client status on a monthly basis, at minimum. Ensures Field Office credit card and petty cash distribution and safe keeping procedures are followed. Maintains and implements Field Office Operating Manual protocols. 30%
    • Manages paper and electronic files in accordance with applicable guidelines, local regulatory requirements, Casey practice standards and Council on Accreditation COA accreditation. Enters information into various electronic tracking systems, monitors due dates and coordinates with direct service staff on interface with resource parents in obtaining required documentation. Prepares recurring and ad hoc reports upon request. Prepares documents and presentations for leadership to improve Field Office operations and outcomes. Archives client and administrative files in accordance with Casey records retention protocols. Uploads approved contract requests and request for services into Casey’s Agreement and Reporting Tool (ART), tracks current, expiring, and archived contracts. Tracks contract expenditures to ensure spending aligns with contract limits. 20%
    • Acts as the receptionist, and serves as the first point of contact for a wide range of internal and external inquiries, including emergency and crisis calls from youth, young adults, alumni, and families. Works under the direction of the Office Administrator to respond to requests or redirects caller/visitor to the appropriate staff member. 15%
    • Provides administrative support to foster care and prevention teams. Includes preparing vouchers and invoices for client services, preparing service package and resource family binders with necessary forms to be used by clinical staff with clients, coordinating criminal background checks, insurance and driving records, and tracking for foster care requirements. Requires basic understanding of service packages and navigation of the Casey’s Case Management System (EPIK) in order to ensure accurate enrollment status, Continuing Education and Job Training scholarship (CEJT) tracking, and reconciliation of client data. 15%
    • Provides general office support to Field Office staff, including calendaring, ordering supplies, travel arrangements and advances, usage and maintenance of technology, i.e. computers and phones, coordination of VTC, conference calls and meetings, office equipment and vehicles, mail distribution, and performing minor facilities maintenance. Coordinates internal and external events, to include parking, catering, contracts, hotel reservations, travel arrangements and other tasks as needed. 15%
    • Performs other duties as assigned. 5%

    Qualifications:

    • A high school diploma and at least 3 years of administrative support experience are required. A college degree and/or training in general business administration is a plus.
    • Strong organizational skills and effective written and verbal communication skills are needed.
    • A broad knowledge of computer software is required. Advanced skills in the Microsoft Word and Microsoft Excel are desired.
    • Strong youth and family engagement skills.
    • Ability to work independently, while also taking direction.
    • Proven success in working in a diverse, multi-cultural environment is required.
    • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Local travel as well as occasional out of town travel may be required. Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.

    Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206-282-3330 or hrod@casey.org.

    Social Worker - San Antonio

    San Antonio, TX

    Casey Family Programs, an Equal Opportunity Employer, is a national operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. We believe in the intrinsic dignity and value of every person. We strive for fairness and justice in the way people are treated and the opportunities they have to succeed by addressing racism, unequal treatment and other barriers to inclusion.

    Job Summary:
    The Social Worker is primarily responsible for the coordination and delivery of services to youth, young adults and families who are in the child welfare system, have been involved with the child welfare system or are at risk of entering the child welfare system. The service interventions designed by the Social Worker result in safety and improved outcomes in permanency and well being which impact reduction of entry into foster care, reduction of length of stay in foster care and increased exits foster care. In collaboration with field office staff, this position assists in assuring that the CFS workforce is focused on achieving organizational goals through their direct practice and consultation roles. The Social Worker provides clinical case management and works closely with public child welfare system staff, supervisors and court personnel to identify and mitigate barriers to timely permanency. The Social Worker is on call 24 hours per day, subject to each field office’s mode of ensuring coverage.

    Essential Responsibilities:

    • Provides case management services for youth, young adults and families on assigned caseload, in accordance Casey practice standards, local regulatory requirements and accreditation standards. This includes clinical assessment of individual and family safety/functioning/needs; assessing and identifying pathways and barriers to legal and relational permanency; arranging for supportive/ameliorative services that address permanency and well being needs; and working effectively with the local child welfare jurisdiction to achieve the identified outcomes. Makes assessment of need for relevant services and coordinates with vendors the securing of services and as appropriate provides initial review and approval of invoices and reports against allocated budgets. Complies with all documentation requirements for internal and external audits of case records and documents work to inform best practice in expediting permanency in foster care. 35%

    • Responsible for guiding the process towards permanency and improved well being by engaging all stakeholders in the development and implementation of case goals and service strategies to meet those goals. This is achieved through development of effective, intensive relationships with clients, collaterals, public system workers and supervisors, members of the judiciary and community service providers that are goal directed and informed by the mutually developed case goals and includes arrangement and facilitation of regular extended team meetings. Implementation of service strategies requires application of clinical knowledge related to mental health, Family Group Decision Making, family finding and birth family engagement as well as specialized knowledge in promotion of positive outcomes in permanency, education, employment and an ability to maximize community supports and resources. Permanency focused work includes engagement of birth parents for reunification, relative and non-related caregivers for adoption/guardianship and identification of needed post permanency support to ensure stability and longevity of legal and relational permanence. In collaboration with Family Engagement Liaison, coordinates, determines appropriate plan and implements the selected Family Group Conferencing (FGC) plans. Adds to FGC capacity in Field Office by conducting FGCs as part of overall work assignment. 30%

    • Collaborates with field office leadership and staff to coordinate teaming activities to expedite improved outcomes for all clients served and to support a continuous learning environment. This includes participation in clinical staffing processes as both recipient and contributor to case review, partnering with field office staff to ensure that clients are effectively served through the life of the case and actively engaging in ongoing learning activities. Participates in staff meetings to assess referrals/resource families, analyze data to inform practice/program improvements and identify process improvement to ensure field office goals are met. 20%

    • May consult, teach, facilitate groups, and otherwise assist in the advancement of learning of targeted youth, professionals, and families. Provides expertise to external partners through Systems Improvement efforts such as Permanency Roundtables in jurisdictions around the country to promote improved permanency outcomes. Serves, by appointment, on various Casey work committees or task forces. 10%

    • Other duties as assigned 5%

    Qualifications:

    • Master's Degree in Social Work or Master’s Degree in an area of study focusing on direct practice in child welfare that includes a clinical internship or practicum.
    • Five years of professional child welfare social service experience, two years of which must have been at the advanced level, is also required.
    • Broad knowledge of social work practice and clinical theory, including diagnostic and treatment skills in family systems approach, is essential.
    • Expertise in the areas of permanency, improved well-being outcomes for youth in care, and family engagement, community supports and evidenced based and promising practices aimed at strengthening families and ensuring child safety required. Clinical expertise in the area of family systems and knowledge in the areas of substance abuse, mental health and domestic violence necessary.
    • Proficient with MS Office (Word, Excel, SharePoint, Outlook) as well as electronic case management systems required.
    • Demonstrated excellent written and verbal communication skills are critical for this position.
    • Workplace practices at Casey Family Programs encourage respect for diversity and individual differences.
    • Ability to protect the confidentiality of sensitive information by learning and following all relevant policies and protocols and using sound judgment in the handling and sharing of that information.
    • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Local travel required for home visits, meetings with families, and other regularly meetings as well as occasional out of town travel are required. Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.

    Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206-282-3330 or hrod@casey.org.

    Supervisor, Prevention & Permanency Services

    Monterey Park, CA

    Casey Family Programs, an Equal Opportunity Employer, is the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. Founded in 1966, we work in 50 states, the District of Columbia and Puerto Rico to influence long-lasting improvements to the safety and success of children, families and the communities where they live. We value diversity and respect for individuals in the workplace.

    Job Summary:
    This position assists the Director and Senior Director – Field Office in the management of Field Office prevention and permanency services both administratively and clinically. The Supervisor, Prevention and Permanency Services, supervises prevention specialist and permanency expeditors who are working with youth in or at risk of entering the foster care system with the objectives of ensuring that no child ages out of foster care without legal and relational permanence and improving overall well-being outcomes for children, youth, young adults and families. In collaboration with the Director, the Supervisor assists in assuring that the CFS workforce is focused on achieving organizational goals through their direct practice and consultation roles. This position works with the Director to build and improve access to community resources so that families are better able to meet the needs of their children.

    Essential Responsibilities:

    • Collaborates with the Director Field Office to develop, maintain, and evaluate services that are focused on prevention, increased permanency and improved well-being outcomes for youth. Encourages innovative approaches that promote positive outcomes and have the potential to spread to other jurisdictions. Collaborates with internal and external partners to gather and evaluate data to determine efficacy of services and strategies and to promote data driven decision making.
    • Serves as a change agent with internal/external partners in the deepening of permanency planning services for youth that are in or at risk of entering care. This includes identifying, assessing and implementing programs and strategies that have demonstrated results in achieving outcomes, specifically in the area of accelerating and increasing the identification of permanent lifelong connections for children and youth.
    • Responds to after-hours requests and crisis situations involving youth and families enrolled in full case management.
    • Keeps apprised of current clinical practices and develops proposals, standards, and methods to improve the quality of services to youth and families.
    • Other duties as assigned.
    Qualifications:
    • A Master's Degree in Social Work or Master’s Degree in an area of study focusing on direct practice in child welfare that includes a clinical internship or practicum.
    • A minimum of six years of combined clinical practice and supervisory experience is required. A minimum of two years of public child welfare experience is preferred.
    • Demonstrated knowledge of social work practice and theory, specifically in the areas of human development, group and individual therapy, systems family therapy, community development, conflict resolution, cross-cultural intervention, substance abuse, domestic violence and mental health systems issues and basic casework methods is required.
    • Expertise in the areas of permanency, improved well-being outcomes for youth in care, and family engagement, community supports and evidenced based and promising practices aimed at strengthening families and ensuring child safety required. Clinical expertise in the area of family systems and knowledge in the areas of substance abuse, mental health and domestic violence necessary.
    • Experience in clinical supervision, administration, budgeting, office management, project management, and personnel management is required, along with a commitment to lifelong learning.
    • A balance of assertiveness and diplomacy is critical, as well as effective listening skills and excellent verbal and written communications skills.
    • The ability to lead or collaborate with a team of professionals at all levels within Casey and externally is imperative to this position as well as valuing a diversity of work styles, people, directions, and functions.
    • Workplace practices at Casey Family Programs encourage respect for diversity and individual differences.
    • Ability to manage projects to organization outcomes, including work plan development and consultation and coaching skills.
    • Proficient with MS Office (Word, Excel, SharePoint, and Outlook) as well as electronic case management systems required.
    • Travel of up to 30% required.
    • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.

    Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206-378-4699 or hrod@casey.org.

    CFS Advisor

    Seattle, WA

    Casey Family Programs, an Equal Opportunity Employer, is the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. Founded in 1966, Casey Family Programs works in all 50 states, the District of Columbia and two territories and with more than a dozen tribal nations to influence long-lasting improvements to the safety and success of children, families and the communities where they live. We value diversity and respect for individuals in the workplace.

    Job Summary
    The CFS advisor supports ongoing efforts to identify and implement best practices to achieve positive outcomes throughout all of CFS. These efforts encompass field office specific, ICWP, and CFS wide initiatives that ensure that those served by CFS will be safe and feel safe, will attain legal and relational permanency, and that youth and family well-being will be improved.

    Essential Responsibilities

    • Leadership support and facilitation of cross-CFS practice and program improvement initiatives.
      • In partnership with field offices, identifies best or promising practices within a field office and shares information across CFS.
      • Develops, leads and implements CFS-wide initiatives and organizational supports. Examples include, but are not limited to:
        • Continuous Quality Improvement initiatives, including supporting implementation of CFS’s CQI Framework, such as quality and compliance review activities, accreditation, quantitative and qualitative data collection and analysis, and improvement planning and implementation across all of CFS.
        • CFS-wide staff development, such as through new hire and ongoing training, and professional development through coaching and consultation.
        • CFS infrastructure enhancements, including policy & procedure, technology and other related practice guidance, supports and tools.
        • CFS-wide practice improvements, such as enhancing the approach, processes and practices included in the CFS practice model.
    • Field Office support and technical assistance, as needed.
      • Individual field office staff professional development, such as through individualized training, over-the-should coaching or other technical or adaptive problem solving supports.
      • Case-specific consultation, such as clinical support and/or application of CFS policy or documentation requirements.
      • Supporting quality improvements activities and initiatives within individual field offices.
      • Assisting in administering Critical Incident Reporting procedures for CFS.
      • In partnership with field offices, identifies challenges and opportunities of field office performance and provides strategic support for improvements.
    • Develops and maintains relationships with field offices, other internal and external stakeholders ensuring that information is shared with appropriate work units.
    • Participates in demonstration and spread engagements and presentations for internal and external audiences.
    • Other duties as assigned.

    Qualifications

    • An advanced degree from an accredited college or university in a field related to Casey’s services and at least 5 years of relevant experience in the child welfare arena.
    • Demonstrated knowledge in direct practice and/ or child welfare quality assurance. Knowledge of local and national laws, policies and procedures governing foster care is desirable.
    • Demonstrated ability to provide training, coaching and consultation; and quality improvement initiatives.
    • Strong organizational, analytical and problem solving skills are essential.
    • Demonstrated ability and success in collaborative efforts; appreciation of organizational culture, systems and strategic orientation, and excellence in communication. Strong verbal and written communication skills.
    • Proficiency with MS Office (Word, Excel, SharePoint, and Outlook); technical proficiency with project management software is desirable.
    • Travel required for meetings, conferences, and events. Up to 50% travel required at times.
    • Proficient with MS Office (Word, Excel, SharePoint, and Outlook) as well as electronic case management systems required.
    • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.

    Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206-378-4699 or hrod@casey.org.

    Project Manager

    Seattle, WA

    Casey Family Programs, an Equal Opportunity Employer, is the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. Founded in 1966, we work in 50 states, the District of Columbia and Puerto Rico to influence long-lasting improvements to the safety and success of children, families and the communities where they live. We value diversity and respect for individuals in the workplace.

    Job Summary:
    This position serves as an Operational Advisor to Casey staff to optimize and streamline System Improvement’s (SI) jurisdiction and national work. The role acts as a hub for integration, coordination and dissemination of procedures and practices. The role is responsible for the alignment of the work with the goals at both a strategy and tactical level. The role also ensures that operational activities are consistent with the standards of practice, policy, and administration established by the SI leadership, Casey leadership and its Operations team.

    Essential Responsibilities:
    • Leads the preparation and management of contracts from the negotiation stages through the completion of work, monitoring progress, expenditures, and payments. 25%
    • Helps to develop reports about deadlines, milestones, project coordination tools, and resource allocation for assigned work unit(s) projects in SI. Analyzes and makes recommendations for improvement based on data. 20%
    • Provides strategic planning advice with jurisdiction and national partners, especially focusing on developing measurable outcomes and detailed work plans to achieve outcomes. Advises on best practices of other jurisdictions or partners, as needed. 20%
    • Responsible for the Project Management function for the assigned work units to coordinate efficient and effective use of resources (time, labor, money) and keeps the work unit aligned and on track to achieve the work unit’s and/or the broader Casey organizational objectives. 20%
    • Provides leadership in completing and maintaining reports that track progress toward goals including deadlines, milestones, and resource allocation. Communicates and ensures broad awareness of project progress and makes recommendations for improvement based on data. 10%
    • Other duties as assigned. 5%
    Qualifications:
  • Bachelor’s Degree along with five - eight years of relevant project management experience required, ten years of experience in project management may be substituted for the Bachelor’s degree.
  • Proven ability to establish professional, positive relationships with all levels of the organization, especially in SI MD leadership and Senior Director consulting team, Legal Services, and Finance Services. This position requires an open and supportive communication style.
  • Qualifications in project management, oversight of initiatives, and administration of programs required.
  • Proven ability to be highly organized, detail-orientated so as to oversee operations internal and external to the organization. Individual must be assertive in setting and maintaining deadlines and assuring quality in managing projects.
  • Ability to be flexible / adaptable in bringing critical thinking, and priority setting skills.
  • Basic familiarity with child and family service systems is required.
  • Demonstrated experience with Microsoft Office products is critical; familiarity with MS SharePoint® is important.
  • Ability to protect the confidentiality of sensitive information by learning and following all relevant policies and protocols and using sound judgment in the handling and sharing of that information.
  • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function.
  • Local travel as well as occasional out of town travel may be required. Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.
  • IT Administrative Specialist

    Seattle, WA

    Casey Family Programs, an Equal Opportunity Employer, is the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. Founded in 1966, we work in 50 states, the District of Columbia and Puerto Rico to influence long-lasting improvements to the safety and success of children, families and the communities where they live. We value diversity and respect for individuals in the workplace.

    Job Summary:
    The IT Administrative Specialist is responsible for providing administrative support to the Information Technology department.

    Essential Responsibilities:
    • Process technology department invoices to assure invoicing accuracy and accurate account coding. Coordinate with vendors for monthly statements. Audit invoices for accuracy and work with vendors to assure optimal discounting. Manage distribution and billing charge backs across other departments. Assist staff with accurate coding of expense reporting. 30%
    • Performs administrative duties as assigned to support the technology department and their projects. 20%
    • Maintains equipment inventories, monitors equipment for moves/changes and retirement and disposal for technology assets. Completes all retirement paperwork in accordance to protocols, and updates asset management system. Identifies disposal/recycling vendors and schedules pickup of equipment. 20%
    • Handles shipping and receiving of technology assets at the HQ Building, including boxing, un-boxing, asset tagging, and entering assets in the asset tracking systems. 10%
    • Identify and help implement departmental process improvements. 5%
    • Produce regularly scheduled and on demand reports of asset allocations to support regular Technology and Finance audit and management requests. 5%
    • Perform intranet content updates under the direction of technology management. 5%
    • Serves as backup coverage for the purchasing specialist. Performs day-to-day operational tasks for these functions as needed. 5%
    Qualifications:
    • A minimum of 5 years of administrative support experience.
    • Experience managing invoicing from IT vendors.. Strong organizational skills, critical thinking, and effective written and verbal communication skills are needed. The ability to work autonomously and exercise independent judgment is required.
    • Ability to quickly learn and adapt to new technologies and tools.
    • A broad knowledge of computer software is required. Advanced skills in the Microsoft Office suite are needed.
    • Proven success in working in a diverse, multi-cultural environment is required.
    • Ability to protect the confidentiality of sensitive information by learning and following all relevant policies and protocols and using sound judgment in the handling and sharing of that information.
    • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function.
    • Local travel as well as occasional out of town travel may be required. Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.

    Administrative Assistant

    Monterey Park, CA

    Casey Family Programs, an Equal Opportunity Employer, is the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. Founded in 1966, we work in 50 states, the District of Columbia and Puerto Rico to influence long-lasting improvements to the safety and success of children, families and the communities where they live. We value diversity and respect for individuals in the workplace.

    Job Summary:
    The Administrative Assistant – Field Office is responsible for supporting the day to day operations of the field office, including fiscal management, administrative support to clinical teams and employee supports. Works with Casey staff, youth and families, and collaborators to help provide high quality direct service programs. Serves as back-up in the absence of the Office Administrator.

    Essential Responsibilities:

    • Receives invoices and prepares invoices for reimbursement and/or payments to constituents and vendors while ensuring that approval process and financial guidelines are met. Prepares employee expense reports, credit card reconciliations, and other financial documents in line with Casey’s policies and procedures. Monitors state reimbursements in alignment with the jurisdiction agreement and engages with state/county partners for resolution of discrepancies. Monitors and reconciles recurring roster by tracking changes in client status on a monthly basis, at minimum. Ensures Field Office credit card and petty cash distribution and safe keeping procedures are followed. Maintains and implements Field Office Operating Manual protocols. 30%
    • Manages paper and electronic files in accordance with applicable guidelines, local regulatory requirements, Casey practice standards and Council on Accreditation COA accreditation. Enters information into various electronic tracking systems, monitors due dates and coordinates with direct service staff on interface with resource parents in obtaining required documentation. Prepares recurring and ad hoc reports upon request. Prepares documents and presentations for leadership to improve Field Office operations and outcomes. Archives client and administrative files in accordance with Casey records retention protocols. Uploads approved contract requests and request for services into Casey’s Agreement and Reporting Tool (ART), tracks current, expiring, and archived contracts. Tracks contract expenditures to ensure spending aligns with contract limits. 20%
    • Acts as the receptionist, and serves as the first point of contact for a wide range of internal and external inquiries, including emergency and crisis calls from youth, young adults, alumni, and families. Works under the direction of the Office Administrator to respond to requests or redirects caller/visitor to the appropriate staff member. 15%
    • Provides administrative support to foster care and prevention teams. Includes preparing vouchers and invoices for client services, preparing service package and resource family binders with necessary forms to be used by clinical staff with clients, coordinating criminal background checks, insurance and driving records, and tracking for foster care requirements. Requires basic understanding of service packages and navigation of the Casey’s Case Management System (EPIK) in order to ensure accurate enrollment status, Continuing Education and Job Training scholarship (CEJT) tracking, and reconciliation of client data. 15%
    • Provides general office support to Field Office staff, including calendaring, ordering supplies, travel arrangements and advances, usage and maintenance of technology, i.e. computers and phones, coordination of VTC, conference calls and meetings, office equipment and vehicles, mail distribution, and performing minor facilities maintenance. Coordinates internal and external events, to include parking, catering, contracts, hotel reservations, travel arrangements and other tasks as needed. 15%
    • Performs other duties as assigned. 5%

    Qualifications:

    • A high school diploma and at least 3 years of administrative support experience are required. A college degree and/or training in general business administration is a plus.
    • Strong organizational skills and effective written and verbal communication skills are needed.
    • A broad knowledge of computer software is required. Advanced skills in the Microsoft Word and Microsoft Excel are desired.
    • Strong youth and family engagement skills.
    • Ability to work independently, while also taking direction.
    • Proven success in working in a diverse, multi-cultural environment is required.
    • Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods of time as a primary job function. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Local travel as well as occasional out of town travel may be required. Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.

    Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206-282-3330 or hrod@casey.org.

    Equal Employment Opportunity Statement

    Casey Family Programs recognizes the value of a culturally diverse work force and is committed to equal opportunity to all qualified applicants and employees.

    Casey Family Programs will recruit, hire, train and promote individuals in all job titles without regard to age, ancestry, color, creed, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, national origin, physical or mental disabilities, pregnancy, childbirth, breastfeeding or related medical condition, race, religion, sexual orientation, veteran status, or other basis protected by applicable law. In addition, all personnel actions such as compensation, promotion, demotion, benefits, transfers, staff reductions, terminations, reinstatement and rehire, training and tuition assistance will be administered in accordance with the principles of equal employment opportunity.

    Casey Family Programs is an equal opportunity employer. To request disability accommodation in the application process, contact Human Resources at 206.378.4699 or .