How did Hawaii gain staff and stakeholder support when centralizing its hotline?
Hawaii employed various strategies to earn buy-in from staff and community stakeholders during its transition to a centralized hotline.
Hawaii employed various strategies to earn buy-in from staff and community stakeholders during its transition to a centralized hotline.
Mobile Response and Stabilization Services provides immediate support to stabilize children in crisis and keep them safe at home.
A few jurisdictions are using birth match as a data-based strategy to predict future risk and harm of infants, but ethical tensions exist.
Hotline systems provide the first contact between the public and the child protection agency; this strategy brief outlines key elements.