Workforce

When families come in contact with the child welfare system, nothing has the power to impact them more than the professionals who serve them every day. Maintaining a high-performing, engaged, and committed workforce is vital to providing families with the quality supports they need to stabilize, reunify, and thrive. Research and practice wisdom suggest that positive child welfare outcomes depend largely on the capacity and competence of the child welfare workforce. However, the recruitment, hiring, and retention of dedicated staff remain persistent challenges for child protection agencies across the country. For the past 15 years, child welfare turnover rates have been estimated between 20% and 40%.

Children and families deserve to be connected with staff who are committed to teaming and professional excellence. To address workforce-related challenges, jurisdictions are implementing a range of innovative approaches, including workforce analysis and data-driven capacity planning, adopting a safety culture, investing in supervision and staff recognition, and building comprehensive training and workforce development systems to strengthen staff competencies and skills.

FEATURED RESOURCES

Hispanic-father-and-son-taking-a-selfie-outdoors-whilst-playing-basketball-1130685992_6016x4016

How was Safety Organized Practice implemented in San Diego County?

LEARN MORE

iStock-1009581216

How can mindful organizing promote a safety culture in child protection agencies?

LEARN MORE

Mom's-hugs-are-the-best

How has stable, skilled leadership driven change in Allegheny County?

LEARN MORE

Please explore the related resources below and at Questions from the field to learn more about the workforce.

Related Resources

Effective supervision contributes directly to improved outcomes. This issue brief explores how to design an effective supervisory training.

LEARN MORE

Too often, the field has operated reactively instead of proactively. Learn more about organizational change management.

LEARN MORE

High staff turnover is common in child welfare. It affects agencies, children and families. Explore factors and mitigation strategies.

LEARN MORE

Investing in supervisory quality can help an agency protect itself from high turnover; this resource list provides guidance.

LEARN MORE

This brief summarizes Texas Department of Family and Protective Services strategies to decrease caseworker turnover in just over one year.

LEARN MORE

In two videos, Tiffany Goodpasture explains how mindful organizing is being used at the Tennessee Department of Children’s Services.

LEARN MORE

These brief videos describe why establishing feedback loops for staff to provide input on policy and practice changes helps build trust.

LEARN MORE

These two short videos featuring experts on safety offer insights on how to promote a culture around safety within child welfare agencies.

LEARN MORE

Scott Modell, Noel Hengelbrok, and Michael Cull introduce the concept of safety science and offer ways child welfare can respond differently to create a safety culture.

LEARN MORE

These two brief videos highlight the importance of building trust with staff when developing a safety culture.

LEARN MORE

This video underscores the importance of supporting staff so they can focus on what matters most: being responsive to children and families.

LEARN MORE

This Q&A with Marc Cherna describes how he developed his leadership style to achieve his vision and drive change in Allegheny County.

LEARN MORE

Preventing crisis demands swift action followed by policy creation informed by data analysis, research evidence and workload management.

LEARN MORE

Readiness indicators can be assessed through a range of strategies. Explore these resources and tools for child welfare settings.

LEARN MORE

Explore ways that agencies can implement the principles of safety science in order to encourage a workplace culture of safety and trust.

LEARN MORE

Learn from the experiences of child welfare agency leaders who are applying the principles of safety science within their organizations.

LEARN MORE

Effective supervision contributes directly to improved outcomes. This issue brief explores how to design an effective supervisory training.

READ STORY

Too often, the field has operated reactively instead of proactively. Learn more about organizational change management.

READ STORY

High staff turnover is common in child welfare. It affects agencies, children and families. Explore factors and mitigation strategies.

READ STORY

Investing in supervisory quality can help an agency protect itself from high turnover; this resource list provides guidance.

READ STORY

This brief summarizes Texas Department of Family and Protective Services strategies to decrease caseworker turnover in just over one year.

READ STORY

In two videos, Tiffany Goodpasture explains how mindful organizing is being used at the Tennessee Department of Children’s Services.

READ STORY

These brief videos describe why establishing feedback loops for staff to provide input on policy and practice changes helps build trust.

READ STORY

These two short videos featuring experts on safety offer insights on how to promote a culture around safety within child welfare agencies.

READ STORY

Scott Modell, Noel Hengelbrok, and Michael Cull introduce the concept of safety science and offer ways child welfare can respond differently to create a safety culture.

READ STORY

These two brief videos highlight the importance of building trust with staff when developing a safety culture.

READ STORY

This video underscores the importance of supporting staff so they can focus on what matters most: being responsive to children and families.

READ STORY

This Q&A with Marc Cherna describes how he developed his leadership style to achieve his vision and drive change in Allegheny County.

READ STORY

Preventing crisis demands swift action followed by policy creation informed by data analysis, research evidence and workload management.

READ STORY

Readiness indicators can be assessed through a range of strategies. Explore these resources and tools for child welfare settings.

READ STORY

Explore ways that agencies can implement the principles of safety science in order to encourage a workplace culture of safety and trust.

READ STORY

Learn from the experiences of child welfare agency leaders who are applying the principles of safety science within their organizations.

READ STORY
Send this to a friend